Moving NationOnly a small percentage of moving companies possess the proper interstate and federal authority to be designated as a National Moving Company. Moving Nation is now recognized as the model company within the long distance industry. Part of our success is due to our unique route management approach. We schedule and deliver hundreds of moves each month all over the country. Moving Nation implements proprietary software developed by the owners using advanced algorithms to precisely calculate all current and future moves. Our high tech automation does most of the logistical heavy lifting. Moving Nation has developed a dispatch infrastructure that allows us to perform your move seamlessly from point A to B, no matter the distance or size of your move.
Moving Nation (moving-nation.com) has 118 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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John H.
Can I go lower than a 1 rating? I have moved numerous times. worst move EVER...customer service?? Nonexistent... Escalation for issues?? Nonexistent. disappointing? Beyond words...paid for extra services. yes. delivered. NO. up charges, yes. Absolute crap? 5 thumbs up!! These guys promise service but deliver crap...BUYER beware of their slick salesmen...they have NO control of the process… experts at passing the buck on service..
Alan B.
If this isn't the worst moving company in the US, it's certainly a contender for the title. We were supposed to move from Maryland to Georgia on July 15, with delivery on the 17th, but then they changed the move date to the 16th, but with delivery still the next day, which meant one of us had to leave on the 16th to be there when the truck arrived. The movers, who were doing the packing, were supposed to arrive between 8 and 11AM, but they didn't get to our house until 1PM, and the van didn't arrive until 5PM. There were six men doing the packing. Some of them did it right, but others just threw things in boxes. They had to be told three times to pack the microwave. They didn't get through until after 9PM, and the house was filthy, with bits of tape all over the place. One guy managed to knock a hole in the living room wall. My wife asked who would pay for the repair, and the leader of the crew said his company would contact her the next day. Never happened. The driver of the van said he was tired and might not deliver until the 18th, which would have been okay, since I was in a hotel in North Carolina that night, and my wife only managed to get as far as Strasburg, Virginia because it was so late. The truck did turn up late in the afternoon of the 17th. Six guys had done the packing, but only two did the unloading. They worked hard, but there was so much to unload that they were simply piling up boxes and didn't have time to put back together properly furniture that had been dismantled. My wife and I had to put some things together, and we had to do a lot of the unwrapping that the movers should have been doing in order to speed things along. The movers piled boxes in the garage up to the ceiling, higher than we could reach. Heavy boxes ended up on top of light ones, and some things were on the wrong floor or in the wrong room. They didn't get through until after midnight. And there was a $75 fee, payable in cash, because we have steps in the house. The real horror started the next day when we began unpacking. We couldn't tell what was in boxes because they were unmarked or not correctly marked. The sheer stupidity of what the packers did boggled the mind. Some of my suits, sport coats, and dress pants were thrown on the bottom of a box and boxes of my wife's shoes and some loose shoes thrown on top of them. My compact disc player, unwrapped, was tossed on top of ceramic figures and my blood pressure monitor, and in another box a small candle was heavily wrapped in paper, a larger candle was wrapped in bubble wrap, but a ceramic figure was wrapped only in a single sheet of paper. The contents of three of my desk drawers were dumped in a box and the desk lamp, which has a glass shade, was thrown on top, unwrapped. Another glass-topped lamp suffered a similar fate, as was an $800 lamp shade. Another lamp shade was turned upside down and used as a bucket to hold gloves, umbrellas, and other items from our hall closet. My wife's desk chair is damaged to the point it can't be used, and the antique dining table can't be closed unless both leafs are in it. I had to buy new underwear and socks because I couldn't find what I had. A week after the move, we still can't find, among other things, my stereo turntable, a tool box, my pajamas, and any of the unopened packaged food items, including a good many packages of expensive coffees. Moving is never fun, but Moving Nation turned it into a nightmare. I might recommend them to my worst enemy, but not to anyone else.
Donita F.
I'm in the middle of a move with them right now. It's been the worst experience of my life. Communication from them has been horrible. They give you little to no advance notice about pickup or delivery. I now incurring storage and redelivery fees because of this. Who knows what shape my furniture will be once it's finally delivered
John Ryan L.
This company held my goods hostage and extorted me for money. Do not do business with them.
Shawnee M.
I was rushed into signing with reassurance that I could cancel if needed. I have called numerous times, and they keep saying I'll have my manager call you. That doesn't happen. I'm cancelling within 24 hours, and want my deposit back. I'm giving 1 star for truthfulness.
Asha
I hired these guys for a move from the Bay area to St. Louis. They were great when they wanted my business but it went down hill from there. They picked up my stuff on March 7 and it stayed in storage in Sacramento for almost 2 weeks. I called every day to get a status on when it would be dispatched. My husband was going to drive out to St. Louis to receive the goods and needed a 2 day window to get there.I was assured daily that we would have plenty of time to get there and we would be told as soon as the truck was dispatched. We got a call at 6 pm on a Saturday saying they were delivering between 8-9 the next morning (Sunday). No warning. We had to scramble and find someone to receive the goods. We were also told by Luke that we could pay the entire move (3 payments) by credit card. Of course this was also not true. They wanted the final payment in cash which caused another issue because we needed to get the cash to St. Louis by 8 am Sunday morning and only found out about it at 6 pm on Saturday. To make things worse, they insisted on charging us another $350 for a shuttle because they said they could not double park their 18 wheeler in front of the house which would not have been a problem on a Sunday. Just a scam to extort more money. Finally, they charged another $75 for the few steps into the first floor that they had to deliver to. They lost one of the wood pieces from the bed so could not assemble it fully so its not level. They damaged the front door bringing the furniture in and scratched up the floor. And to top it off they left all the trash (packing materials etc) in the front of the house- did not clean up after themselves. NO TIP, NO WAY. DO NOT USE THESE GUYS. THEY SUCK!!!
