Movie MarsReviews of moviemars.com

Despite some of my initial concerns (mostly based on other people's negative reviews -- I even contacted their customer service BEFORE I ordered just to try alleviating my lingering angst), I received my order yesterday and it was perfect! Shipping time may not be as fast as it is for some vendors, but that is absolutely okay in my book. The quality of my vinyl album and security of the packaging more than make up for having to wait a little longer. I think that we, as consumers, have grown far too accustomed to receiving online orders unrealistically fast. Movie Mars has an incredible selection and, for most items, the best prices out there. What's not to love? Still, I'm always a little skeptical when essentially ALL the reviews I read on a vendor are negative. It almost seems personal at that point. To be fair, some customers probably have had legitimately negative experiences (like with every business and company in the known universe), but either Movie Mars has resolved their issues, or I just got extremely lucky. Either way, I will most definitely order from them again. Thanks for being awesome, Movie Mars!

I placed an order and received no shipping update after 8 days so contacted them. They responded essentially saying wait a little longer and contact us again soon if you don't receive an update. After another few days I contacted again and was told there was an issue and they had to cancel the order and reorder in a few weeks. The item I ordered was the last in stock and will not be reprinted so either they have it or they don't. They made no attempt to try and actually get me my item.

Now I wanted to leave a review as this company gets a lot of negative comments so I wanted to share my experience. I ordered from them 5 4k blu rays that where hard and expensive to get here in the UK, but moviemars offered them at a ridiculously attractive price so I gave them a go. My items where shipped 2 days after placing an order which was faster then I expected, 12 days later and they arrived on my doorstep this morning again way sooner then expected. Perfectly packaged and protected all intact no damage whatsoever and all work flawlessly. I truly don't doubt people have had bad experiences like you do with all companies from time to time but I can honestly say from start to finish moviemars was fantastic and I for sure will be using again. I hope this review can help people who are unsure as I was the same reading all the bad but truly don't believe everything you read on negative reviews 🙂

If buying a record lp from this company, beware! They list items that they have no idea what stock quantity is! Apparently they rely on unnamed distributors to fulfill orders. Recently I purchased a hard to find title from them on ebay. The listing indicated they had 8 in stock at the time of my order. They also listed the same item listed in stock on amazon so I ordered it there also. After 2 weeks of not hearing from seller or receiving tracking info. I contacted them and was told order was processing. A week later, still nothing, I initiated contact again and they indicated their supplier had an inventory error and would try to fill my order once restocked. I filed complaint with both ebay and amazon. Then I received not in stock refund the same day from both ebay and amazon under their protection guarantees stating seller could not fill orders! HORRIBLE...They never even contacted me...if I hadn't contacted them they would still probably have my money!