Truklyft, IncReviews of move-central.com

They did not show up on my moving day! They kept postponing the time on the move day and eventually they said that they can’t make it today! Even though we book them 1 month in advance. They caused us so much damage. Worst experience ever. We end up getting a haul and move ourselves last minute.

First off stay away from this place. I got charged for 2 rolls of shrink wrap and only one was used and the movers took the second roll with them, 2) my crate was supposed to be built at warehouse and brought to my house instead the mover was told the morning of and had to built onsite and took just about 2.5 hours when he could have been doing other stuff 3) didn't know they were going to use bubble wrap and when I noticed it was to late and for 1.5 rolls I was charged $225 which I could have gotten it a home depot for a third of price if I know ahead of time 4) they use paper padding and charge $10 a sheet when it should only be like $2 a sheet and they said they used 25 but I have no way of verifying this 5) I was told all my stuff would fit in three vaults but notice a charge for 5 vaults. With this company is not transparent on anything and they over charge on stuff and and also nickel dime you. They tried to charge me for 3 more custom crates that were never used. Thank good I decided to go in detail with invoice. I called customer service and they were supposed for find out the information on the issues I had and three days later still no response just a $500 charge for the storage when web site states one month storage free. I would not recommend this company to my worst enemy. Don't understand how they can get away with hitting you with high charges and you have to pay because they have all your stuff. I must add we packed we everything ourselves and still had to pay $3000 and another $500 for storage a month when I was told first month was free. I will be storing my stuff here until I retire in nine months; but will be looking for a more trustworthy place. Stay away for this company. Total rip-off. Scamming at it's fines. Customer service is no help may I add and will never call you back like they say.

Buyer beware! 1. They nickel and dime you for materials and drive time 2. You need to explain things multiple times to many different employees 3. Their Movers bully you to tip them a certain amount. 4. They look good on paper but reality is they are subpar. They must have a marketing team that floods positive reviews after a negative review because they do not deserve 5 stars. Run away!

TERRIBLE SERVICE!!! They are the worst. To begin with when they arrived, they arrived without the necessary equipment to move everything. One of them I can say that he was just 18 years old. They took a long time to collect everything and therefore they charged us a lot of money. They scratched our walls and stained the entire carpet. They are thieves, they ended up charging us much more than what they had told us. Besides they had told us that there were two containers and at the time of charging us they charged us 3. Do not do it with them I promise you will regret it.

AVOID THIS COMPANY AT ALL COSTS. Valuable furniture was stolen when I left to go get the movers a lunch, they damaged no less than five separate pieces of other furniture, including a new dining room table, a beautiful mirrored credenza (shattered the mirrored glass), a desk and dressers. Then they offer pennies on the dollar for reimbursement. They will quote you one price, force you to sign waivers and additional costs during the move process when they know they have you locked in, then run your credit card without your approval at drop-off. Oh, and they don't re-install the furniture that they break down, like bed frames, so you're stuck with that. Just a nightmare company.

I received a quote for 1 truck & 2 movers to move my furniture from CA to TN. I agreed upon the price, put my deposit down and day of the move received a call from Anthony that it was going to be more money. They charged me for 4 hours of labor at the price of 2 movers instead of 1. I contacted the company and they were of no help. Do not use this company, they will charge your card and give you zero assistance. I had to submit a claim to the BBB and file a dispute with my credit card company.

After 8 months they never showed up to return my Table legs nor just take the damn table head. DO NOT USE THIS COMPANY. Don't waste your time and money with them.

They called at the time they were supposed to be at our house to move us only to say they couldn’t make it. We have to be out of our house and now have no one to move us. This is probably the worst thing a moving company can do to a client. It’s a Sunday and with work on Monday and throughout the week this is completely unacceptable.