Truklyft, IncReviews of move-central.com

Except for the amazing hardworking people who loaded and unloaded my belongings, every part of the move was a disappointment. After having the moving schedule finalized (9 hr distance between places), it was suddenly changed one day prior which caused my driving buddies to rebook plane tickets back. I was promised the hourly rate will be slightly reduced for the inconvenience but the bill showed different. The truck used solely for my belongings was planned to be used with another client according to the driver which I didn't have knowledge prior until one them crew told me. Had to talk to admin on the phone to clarify and be assured that it won't happen because IT WAS THE DEAL, I rented the whole truck. THEY DO DOUBLE /MULTIPLE JOBS then, possible mix up of things is possible, details later. The truck was parked back to the main office for the duration of the move day when everything was done 1230 pm that day said the driver who contacted me the next day. When he called that time he didn't know they were already driving to my destination thinking they still have to get my belongings. Internal COMMUNICATION in this company is MESSED UP. Crew arrived in the EVENING of the next day, said there was a "delay" in the drive because the truck "broke down" and had to transfer my belongings AGAIN to another truck( THIS CAUSED THE MIX UP). The company clearly DOESN'T MAINTAIN and make sure their vehicles are optimal before doing jobs. Belongings were brought in the new apartment, THEY BROKE the top leaf growth of my medium fiddle leaf tree which I carefully wrapped personally with all the FRAGILE PLANT warnings written all over it. It's a plant for Christ sake why was it so carelessly stored!?? I was devastated. Because of the multiple transfer of my things between trucks, they have LOST the legs of my dining table. (There it is!) The table is now UNUSABLE. Inspite all of this I still tipped crew members the best I can. The company said they were the best and the most professional. Based on my experience, I think THEY ARE NOT. Choose your movers well, maybe not this one.

This guys are fantastic. Their jovial nature, impressive strength, efficiency, professionalism and flexibility make your move a good day. Stellar communication skills ensure satisfaction: I called in for a quote-and left a message. Alexander called me right back and after a quick discussion I said, “I’ll think about it.” Right after hang up he sent me an email noting what we discussed and welcoming me to call back. After a few phone calls to a few other none-responsive moving companies - I realized Move Central is gold. Indeed, a confirmation email was sent. They called me the day before confirming my time. Called me the morning day informing me of their current activity and expected arrival time. And then of course called me right when they arrived at both my old place - and new place. They made the trip between quicker than I did, no dilly - dallying here. What’s most impressive is that they had completed a move the night before mine that lasted until 12:30 am, as well as a move that morning of my own. Despite such a marathon, they remained cheerful and energetic. I cannot recommend them more highly.

I've moved multiple times over the years and this by far was the best experience I've ever had with a moving company. I highly recommend them and will definitely hire them again.