Movcan BikeReviews of movcan-bike.com

Movcan support is on point they help me so much and reply fast I do recommend investing in these e bikes they're so fun and fast v30 pro max will not disappoint.

Super fun bike and excellent customer service! Will get another.

I tried to contact the company to exchange a part that came wrong and they never answered me about the situation.

Movcan refused to act on it's warranty for my Son's bike. I do not recommend this company. See Movcan competitors for similarly priced e-bikes. During normal riding on flat pavement, the front motor power cable wrapped around the front axle and was damaged. This caused the front hub motor to completely stop working — no power, no assist at all. At the exact same time, the rear brakes also completely stopped functioning, and a short while after we noticed liquid leaking from the rear brake cable. Furthermore, one of the front axle nuts has fallen off. The bike is became unsafe and unusable, especially for my son. I requested a full refund under the 1-year manufacturer warranty. Movcan refused.

I had a great experience with Movcan’s customer support. When I ran into an issue, their team responded quickly, clearly explained what was going on, and walked me through troubleshooting step by step. They were patient, professional, and genuinely focused on resolving the problem with as little inconvenience to me as possible. What stood out most was their willingness to help and make things right. Even after identifying the issue, they continued to offer solutions and support rather than leaving me stuck. That level of customer care is hard to find. On top of that, my son absolutely loves his Movcan electric bike. It’s given him a real sense of freedom and independence, and he enjoys riding it every chance he gets. Overall, I’m very satisfied with how Movcan handled my situation and appreciate their dedication to their customers. Thank you to the team for going above and beyond!

I have had an amazing experience, from the V30 to the customer service I ordered a replacement part and received within 5 days with no additional shipping charges. My son loves his bike, it’s got great battery life for his long rides.

The Movcan V30 Max Electric Bike has been awesome so far. It’s powerful, smooth, and really fun to ride. The battery lasts a long time and the bike feels sturdy and comfortable. Great value for the price and perfect for commuting or just cruising around. Definitely recommend!

I’ve had my Movcan for about 6 months and it has been running smoothly and fast. Recently I had problems with my back wheel, reach out to their customer service and they were able to help. Good experience so far.