Movcan BikeReviews of movcan-bike.com

My bike was damaged when I removed it from the box. The rear rim is cracked and bent. It has been 2 days and nobody has responded to me about a replacement. Your phone number does not work either. Someone needs to respond to me with a solution.

Movcan is a great company to deal with for after purchase requests. I have had a very positive experience getting a part I needed and they were very responsive to my questions.

It took to long to come you need an American distributor.

First.... Love my v30 Pro Max.. Absolute unit of an ebike. Second.... Had issues finding the tracking for a shipment. Said it was delivered days ago from shopify app. I hit up support. They immediately found the correct shipping and sent it to me. Super easy... Within a day, my shipment tracking was back. Fantastic people, fast and ZERO issues from them.

Movcan V60 Pulls around a 200lb adult with ease. Customer service is very good as well.

Only received my battery when I was supposed to receive the full upgrade kit. I contacted the company and they shared that the part are in different packages. Half coming from overseas and the battery from CA. I was not made aware when ordering and not sure how long until I get my upgrade package. Very disappointing.

Ordered the V30. It arrived quickly. After 3 months of use, a warranty claim arose and was handled promptly and the company agreed to ship the replacement part free of charge. Very responsive customer service.

The Movcan v30 ProMax is an absolute beast of an ebike! With 2 Hub motors and 2 20ah batteries, this powerhouse keeps me in motion for the better part of the day. It's all-wheel drive capability gets me right up and over a sand dune with ease, as i live very near the beach. Movcan's support team is world class in both responsiveness and also in how they resolve issues! I only buy Movcan and you should too!