Mountain Hardwear is a subsidiary of Columbia Sportswear based in Richmond, California that manufactures and distributes apparel, accessories and equipment primarily for the high performance needs of mountaineering enthusiasts and outdoor athletes, as ...
Mountain Hardwear (mountainhardwear.com) has 41 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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41 approved reviews, newest moderated first
Helen S.
BEWARE UK WEBSITE IS CRIMINAL FRAUD There are more than one MHW websites pretending to be real but they are not genuine and you will lose your money, apparently. MHW USA were informed months ago and either cannot be bothered to do anything or cannot actually have them shut down. Be careful out there!
Daniel E.
Mountain Hardwear vend des produits sur le site Private Sport Shop. J'ai passé une commande sur ce site le 28/9/23, et suis informé par PSS le 27/10 lors de la date de livraison approximative d'une rupture de stock chez le fournisseur et de l'annulation pure et simple de ma commande (avec remboursement). Ceci ressemble à une pratique commerciale douteuse (où peut on passer une commande chez un commerçant qui vous l'annule un mois après ?) et je m'autorise le conseil d'éviter toute désillusion quant à d'éventuels achats envisagés auprès de ces 2 entreprises. A bon entendeur !
Pascal van den H.
Wacht al 2 1/2 maand op een order... Niks ontvangen. Geen bericht. Helemaal niks.. Ook geen hulp. Zou hier niet meer bestellen.
Happy T.
Orderd pair of chockstone walking pants. Delivered to incorrect address. Made no attempt to resolve this issue for me, so I have now lost £50 for pants I never received. Awful company, terrible customer service. Avoid.
Meg
My recent multi-hundred dollar order placed through Mountain Hardware website was never delivered. When I contacted Mountain Hardware, I was told that I had to file a claim with UPS and it could take up to 2 weeks to be resolved. This is entirely unacceptable and a very poor customer service offering. Mountain Hardware AND UPS get to keep their money, but I, as the buyer, am stuck with nothing. I have paid several hundred dollars and have received zero product with no guarantee that I ever will get my product or see my money again should UPS decide to deny my claim. This is a repulsive and predatory business practices. Great companies, honor their agreement with the customer first, then go fight it out with the shipper. THAT is true customer service and I will always support companies who truly do right by their customer. I'm disappointed that Mountain Hardware doesn't care about their customers like they should. In this day and age when I can generally ONLY get goods via a website because most stores don't stock the items or the sizes I need, companies need to update their policies and work out their agreements with their shipping partners to guarantee delivery rather than force customers to shoulder the expense of failed deliveries. Unless this is resolved by Mountain Hardware so that I have either the product I ordered or my money back, I will not be buying their product in the future.
lil B.
I bought a -20 sleeping bag on a deal and it came promptly and seemed in good condition, tracking was easy, would recommend this company
mPaa
Fantastic price on sale items, delivered within 24hrs during Christmas: amazing
Daddy H.
Over priced poor build quality Ghost whisperer 2 Go to decathlon and buy their version far better