Primex Plastics C.
Mountain Alarm and Chaparral Fire Protection
great service

From commercial to residential applications, Mountain Alarm provides the highest quality security, safety and automation backed by the best customer service. Our state-of-the art products and services include security systems, home automation, fire alarm systems, video, managed access, and test and inspections. We are UL listed and offer the highest rated 24/7 monitoring in the industry.
Mountain Alarm (mountainalarm.com) has 37 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Primex Plastics C.
great service
Wayne Grosz of North Star Technical S.
Mountain Alarm is a high quality service company. Their technicians are courteous and very knowledgeable. I would recommend to my own mother for any alarm or security needs.
Bob S.
Ray and Cory in the field and Rose in the office have all been great to work with, resolving problems (only a couple) when they arise in a timely fashion. I recommended them to my neighbor, who also had a system installed (updated). Thanks for the good service!
Response from Mountain AlarmMar 2, 2015
Thanks for the review Bob! Ray, Cory and Rose are great assets to our team. Thanks for the recommendations and for being a part of the Mountain Family.
THT
Mountain Alarm took over after many with Armed Alert. They came out looked over our system to make sure it was up and working as intended. They have been good to answer questions and always on duty. Thanks.
Sandra H.
My representative, Rick, was a pleasure to work with and made the installation in a timely and accurate manner. He was extremely thorough and responded by phone immediately when I had future questions. I highly recommend this service and will use again in the future.
Response from Mountain AlarmJan 20, 2015
Thanks Sandra for your feedback. Rick is a great person. We are happy that you are having a positive experience with Mountain Alarm.
John
The previous company who installed a system for us came out and installed the system, for the most part, then didn't show us how to use it, but instead, handed us a DVD to watch and rushed off. They gave us some sort of remote device to use for the boat but didn't tell us how to use it. Our rep made sure everything was done to our satisfaction and that before she left we had been instructed on how to use the system. We recently encountered a problem, with the main panel falling off the wall. Upon calling, a technician showed up the next day and did a temporary fix saying he would order a new panel and would be out to install it as soon as it came in. The system is very easy to use. Fortunately, I cannot speak as to how responsive the company is in the event of an emergency.
Stuart"
Jane and Scott did an excellent job in the presentation and installation--Looking forward to a long term pleasant relationship--
Response from Mountain AlarmApr 21, 2014
Thanks for your feedback Stuart! Welcome to the Mountain Alarm family.
Coffey, C.
Technician showed up on time and provided an overview of what he would be doing. He primarily was at our newly built home to connect the alarms to central alarm via the phone line. He checked out the entire system and neatly arranged all the cabling in the wiring closet. He then explained the operation and walked us through setting up codes and password. Could not be happier. Rex was a true professional technician.
Response from Mountain AlarmMar 5, 2014
Thanks for the great review Clifford. We appreciate you as a customer and are honored that you chose us to help protect you and your home.