MOTIVINCIReviews of motivinci.com

Response from MOTIVINCIJul 7, 2022

Dear Hadil, Greetings from Motivinci! We apologize for the inconvenience that have caused you. We will be happy to hear from you, please email us at [email protected] so that we can help you with your concern. Thank you. Kind regards, Motivinci Monette CSR

Response from MOTIVINCIJul 7, 2022

Dear Mark, Greetings from Motivinci! We apologize to have asked you several questions of the return. It's for us to know what's wrong with the product you received and for us to know what we need to improve of our products and services. At the same time, it's also for our documentation. Please message us at [email protected] so that we can help you with your concern. Thank you. Kind regards, Motivinci Monette CSR

Response from MOTIVINCIFeb 22, 2022

Dear Alex, Greetings from Motivinci! We apologize for any inconvenience we have caused you. Please don't hesitate to message us at [email protected]. Your message matters. This will help us improve and become better. Hope to hear from you soon. Kind regards, Motivinci Monette CSR

Response from MOTIVINCIFeb 19, 2022

Hello, Thank you for your review. Please let us know how we can help you. Send us an email on [email protected]. We are ready to help you. We provide always our shipping information true email. Please contact us so we can help you Excuse us for your experience we will help you the best we can. Kind regards, Monette

Response from MOTIVINCIFeb 22, 2022

Dear Simone, We apologize for the inconvenience that have caused you. We will be happy to hear from you, please message us at [email protected] so that we can help you with your concern. Thank you. Kind regards, Motivinci Monette CSR

Response from MOTIVINCIDec 20, 2021

Hello there, Dennis, Thank you for your input. We apologize if the design you received was damaged as a result of how the courier handled the glass. However, we contacted you an email about the damaged artwork you received and told you that we would send you a replacement and that you may keep the item for free. You told us on December 13, 2021 that you do not want to replace your painting and that you will not accept it if it is delivered. However, we processed the replacement on December 13th, following our last chat, and I informed you that please allow us 10-12 days to process this because we had a high volume of orders during the Christmas season. Shipping to foreign countries is delayed by the courier, and because this is glass, we must take extra precautions to ensure that it is not damaged again. You will receive the new design, I am prioritizing this. Thank you for your kind understanding. Best, Ehsan

Response from MOTIVINCIMay 8, 2023

Hello Basman Greetings from Motivinci We apologize for the inconvenience. Could you please send us an email at [email protected] so we can help you with you order. Kind regards, Motivinci Team

Response from MOTIVINCIMay 8, 2023

Hi Alexander! Greetings from Motivinci We apologize for the inconvenience. Could you please send us an email at [email protected] mentioning your name and your order number? So we can help you with your order. kind regards, Motivinci Team