Motion MediaReviews of motionmedia.com

Very responsive and accommodating with a complicated set of orders. Products were priced competitively and arrived on time. Highly recommended.

Been working with Motion Media for many years. Happy customer!

I have been using Motion Media for my Autodesk licensing for a couple of years now. The prices and service can't be beat.

If you can't find a better price for your item then it might be hard to do, like my case. Although I will avoid any future purchases if possible due to the (lack of) communication. My first attempt to buy my item probably timed out since I made the order near the Thanksgiving weekend, and was not charged till the following week. They instantly blamed me and my card, giving only the choice of using a different card or canceling the order. I decided to cancel and they said they would give me a code to get the reduced price of when I first ordered it when I was wiling to try again. I wrote back the next day asking for the code and never got a response. I waited till the end of the week before I made the purchase at the higher price, which was still lower than what I could find elsewhere. To this day there has been no follow up or attempts to reach me, other than auto-mail asking me to write a review on this site for them.... Well, there you go.

I've reached out to Suzy on numerous occasions and she's always responded within a few minutes. She's extremely knowledgeable, helpful, and patient. Her personable attention is a key reason why I'm happy to work with Motion Media.

My initial contact resulted in a somewhat negative interaction with the customer service rep. During my online purchase process I was offered a first-time buyer discount which did not mention any exclusions, however the transaction could not be completed for some unknown reason. I later contacted the customer service rep and was informed that the product that I chose to buy was excluded from the first-time buyer discount offer. I insisted that the discount offered had to be accepted as, legally speaking, no exclusions were made upfront. After a delay, I was informed that the first-time offer would be accepted, hence my 4 star rating. MotionMedia realized the error it had made, corrected it and gave me the discount. Smart move.

I gave 5/5 stars because of Juliet's excellent customer service, her help in making sure the product got to me, staying in good communications with me, and overall, this site wasn't a scam. I will be shopping here for further 3DMax and other products in the future. My confidents in Motionmedia.com has greatly rocketed to trustworthy heights. Thanks again, Motionmedia.

got a call back, appreciate the response.