John
Totally professional...great customer service!
In short, I decided in the after hours (after lots of back and forth) to go forward on Smoke 2016 with a reseller rather than from the Autodesk store. My purchase came down to the fact that Motion Media was a gold level reseller, was local, and had an on-line store. Great for late night purchases. I had some questions about my order and was able to speak to a representative the next morning with a simple phone call.



