Karen
I spent $250 on a blanket based on…
I spent $250 on a blanket based on seeing in several places on their site that blankets are returnable, only to find out the one I ordered turned out not to be returnable. Now I have a totally unusable $250 blanket. It is beyond uncomfortable -- it is cold and never really warmed up, it is so heavy I have trouble breathing under it; I received no benefits at all. Living on social security, this is a devastating financial loss for me. Don't buy one. You might find out that an offering that looks stock turns out to be custom. Regardless of their alleged 7-day return policy, shockingly, my blanket came with a note in the box that it was not returnable. Following up on the response from the manufacturer to this review, the blanket arrived with a non-returnable note. Why would I call and challenge that? Their note below is in the same vein as selling an expensive and unusable blanket, following their chart instructions for suggested weight, and then refusing to allow a return. Don't order from this company.
Response from Mosaic Weighted BlanketsMar 26, 2018
We do have a 7 day return policy - wish you had reached out to us. We do have a 7 day return policy because this is a bedding product. We recommend 10% of ideal body weight but some people need a lighter blanket, please contact us at 512 567 8943 to discuss your date of purchase. Thanks!

