Jehrico
No Tile- No Reply
I ordered 10 pieces of tile from mosaic tile direct 3 weeks ago to finish a tile shower. It was supposed to arrive 2 weeks ago but they said they had to get it from California and it would be Monday or Tuesday before it arrived. Tuesday came and went with no tile so I called again. This time he said it would definitely be here by Thursday. Thursday came and went and still no tile. I called again but there was no answer and their voicemail box was full so I decided I would send a text, to which there is supposed to be an instant reply. No reply to the text so I emailed the message. Again, no reply. All weekend, no reply. Monday called multiple times but no answer. They must have deleted some messages because now I can, and did, leave a voicemail. Still no reply. It is Tuesday and I'm beyond frustrated. Every lie they told me I then told my customer. They made me look like a liar. I would advise everyone to stay away. It's so unprofessional to string people along like this. Let me get the tile somewhere else. People would rather just know the truth. If you can't get the tile for 3 or 4 weeks fine, just let people know, don't avoid responding to the person. I, for one, will never use them again. I'll make sure none of my customers or colleagues ever use them and you should avoid them too, unless you like a good headache.