Mosaic Tile DirectReviews of mosaictiledirect.net

The pricing is very good and the tiles I received were beautiful and nothing broken. I received my order very fast too!

We have not unpacked all of them but they were packaged with extreme care.The ones we did takeout were better than the pictures you sent. We would like to off set them but would have some problems with cutting them in half as we would have to have them re-beveled. we are uncertain if it could be done. This is because we have an angle to deal with. The tiles are of a high quality and are polished to show off the beautiful colors.

Polite and professional on the phone and received my order in one day.

Could not ask for more first rate, super quality!

"I am very pleased with my experience with Mosaictiledirect! I purchased new flooring for my entire house. Their customer service representative person was very helpful and answered all my questions. My floors are beautiful and I would definitely recommend Mosaictiledirect for quality products and excellent customer service."

I ordered a month ago a single sheet of tile so I could compare it to what I have in my bathroom. I paid more for the shipping than the tile. After a week passed with no update, I chatted in and requested an update. I was told it should have shipped by now and that I would receive an email with more information. Another two weeks passed with no contact, so I sent an email asking for a status update and received no response. Today, I requested to have my order cancelled and my money returned, although I'm pretty sure I'll have to dispute the charge because my order of one measley tile apparently isn't enough to get even the most minimal of customer service.

I had a great experience with Mosaic Tile Direct. I found their website very user friendly. Their prices very reasonable. Every time a called, I spoke to a person that was very courteous and helpful. When I wanted to exchange the tiles for a different finish, they were delivered to my home within two days and the original tile picked up. Luckily their warehouse is only 10 minutes from my home but they went out of their way to get the tile to me. The tiles are beautiful and I am grateful for the excellent customer service. I would recommend them to anyone.

I had great customer service while placing an order with mosaictiledirect.net. From questioning them through chat to their follow-up email regarding my order. For a company to have compassion for their customer is very rare these days. Thank you.