MortyMorty makes homebuying simple and transparent with an online platform of lenders that allows homebuyers to shop, compare, and lock personalized rates all in 15 minutes.
Morty (morty.com) has 254 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
254 approved reviews, newest moderated first
customer
I really enjoyed working with Morty team. They are very professional, don't use aggressive sales methods. Their web application is amazing.
Response from MortyFeb 1, 2022
Thank you for your review! We’re happy to hear you had a great experience with our platform and our team. Congratulations on your new home and thanks for choosing Morty! Best, Rob
customer
There was an issue with my taxes. I brought this up 2 weeks prior to close after seeing my preliminary disclosure. I spoke with both the title attorney and with my Morty representatives. I explained the issue and was told it would be handled. I checked back a week later and nothing had been done. The Morty representatives told me to speak with the title attorney again (they were supposed to be doing that in the interim). I did and the title attorney finally understood the issue, but was unable to get the Morty representatives to understand. I had to completely pull out of escrow to rectify this issue and only had an hour to read over the final disclosure prior to close. I would not use them again.
Response from MortyFeb 2, 2022
Thank you for choosing Morty and congratulations on your new home. Closing on a home can be a complicated process, especially when it comes to rectifying taxes between lenders and title companies. Morty’s entire platform is designed to minimize issues like this and provide buyers with the most efficient process possible. We regret that this was not corrected sooner and that you didn't have the time you needed to review the documentation before finalizing such an important decision. Our team was not aware of your disappointment towards the end of the process and we would have loved the opportunity to make things right sooner. If there is anything else we can do, please don't hesitate to reach out to me at [email protected]. We appreciate your feedback and will use this to inform our processes going forward. Best, Rob
customer
Morty was a delight to deal with. They kept me informed of everything that was going on with each step of the mortgage application process. Their website was easy to navigate and anytime I had questions, everyone was quick to respond.
Response from MortyJan 18, 2022
Thank you so much for your kind words, and congratulations on your new home! We appreciate you taking the time to share more about your experience. It was a pleasure working with you and thank you again for using Morty! Best, Rob
customer
Our experience working with Morty was excellent! The online process was easy to use and follow, and great for checking in on the progress and status of document reviews. The Morty team is unbelievable friendly and super responsive. Major kudos and shout-outs to Ian and Noah - thank you!
Response from MortyJan 18, 2022
Thank you for your review! We’re happy to hear you had a great experience with our platform and our team. Congratulations on your new home and thanks for choosing Morty! Best, Rob
Bo D.
Excellent mortgage experience! The UI is very intuitive and easy to use. The reps communicated super well and closing was timely. Recommended!
Response from MortyJan 18, 2022
Thanks for the awesome review, Bo! We’ve worked hard to transform the mortgage experience and we’re happy we were able to make it easier for you. Thank you for choosing Morty and we look forward to working with you the next time you're looking for a new home! Best, Rob
John M.
I found Morty online (of course) when reviewing best rates for a 30yr fixed. I read reviews and decided to investigate further. What I loved was the ability to play with rates / points or credits / lock period to find the best product to meet my needs. The tech is very good - the people even better. Ebony is top notch and provided white glove service. She made me feel as if I was her most important customer. Things went smooth like butter. Credit scores above 800 and I could have gone anywhere. I chose Morty!
Response from MortyJan 18, 2022
John, thank you for your review! We’re happy to hear you had a great experience with our platform and our team. We're grateful for the opportunity to work with you, and congratulations on your new home! Best, Rob
Aria B.
I had an awesome experience with Morty. My loan officer (Vivek Singh) was very responsive and from day one he explained all the terms of the contract and what I should be expecting. Vivek and Keegan worked hard to make the mortgage ready by closing date, despite Thanksgiving Holidays. Their rate was also better than any other rate I could get from other lenders. Although we had several delays in our closing due to seller's fault, thanks to Vivek and Keegan's help we could close before Christmas. They were professional, great in communication, and helpful in every aspect of the loan.
Response from MortyDec 28, 2021
Thanks for the awesome review, Aria! We’ve worked hard to transform the mortgage experience and we’re happy we were able to make it easier for you. Thank you for choosing Morty and we look forward to working with you the next time you're looking for a new home! Best, Rob
Bryce
Great to work with!
Response from MortyDec 28, 2021
Thank you so much for your kind words, Bryce, and congratulations on your new home! We appreciate you taking the time to share more about your experience. It was a pleasure working with you and thank you again for using Morty! Best, Rob