Mortgage AmericaReviews of mortgagebankamerica.com

I found it disappointing to continually reaching out to the loan officer and loan processor to receive updates and ask for documentation to continue the loan process. In fact, I was notified two days before our closing date of a document that was needed to move forward. Customer Service is needed in all industries and the service that was given was lacking. I would have liked to experience employees that were diligent to communicate the process with me and provide proper documentation ahead of time.

We were pleased to finalize our refi. Even during the covid19 restrictions, the loan officers were prompt and helpful.

We contacted Chris Nein at Mortgage America, as recommended to us by a few different friends. We are so glad we did! He was super patient, answered all of our crazy questions, and did everything he could to assist through the process. It seems that COVID changed some procedures, and due to everyone working from home, we ended up pretty frustrated with the underwriter. We would just receive emails with tasks to complete, but no phone call or further explanation. In the end, it all worked out and we were approved! Definitely recommend!

Jason was Awesome! Cant thank him enough for his time, accommodations, and patience.

Angela Colloi was extremely helpful in our refinance. She was very professional and responsive to our questions.

Exceptional service and value. Kevin and his team are the best I've ever worked with. Thank you.

We were lied to and almost overcharged. Awful to work with.

EXELLENT COMMUNICATION