Jeep Parts, Jeep Soft Tops, Jeep Accessories, Jeep CJ Parts, Jeep Cherokee Parts. All things Jeep from Morris 4x4 Center your Jeep Parts Specialist.
Morris 4x4 Center (morris4x4center.com) has 156 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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156 approved reviews, newest moderated first
Clark S.
Wow, a totally incompetent customer service department. When I place my order they charged my credit card and said it would ship in 24 to 48 hours. 7 days later, no confirmation on shipping. Tried to email customer service for 2 days; nothing. Called customer service after trying to "chat", was on hold for 1 hour and 55 minutes only to be told a different department would have to handle the issue. Buyer beware you will be ripped off by Morris 4x4!
doug D.
I ordered over $350.00 worth of parts from this company and was expecting a reasonable delivery time, even with the Covid-19 times affecting the deliver. I ordered the parts, they charged me and than I recieved an e-mail telling me it would be three weeks until my parts would ship. I found the exact same parts from a local parts store that day so I canceled my order. Now I am being told I was to late on canceling my order, however I canceled 4 days prior to them even shipping the parts. I can't get hold of them and I am requesting a refund and I expect not to pay any return shipping since I feel they had adequate time to stop the order. I have spent hours on the phone trying to get a hold of customer service just to be hung up on. I will never do business with this company again and would highly suggest that anyone reading this take my experience serious and learn from my mistake! Please don't make the same mistake I did
Gaurang B.
Return department is horrible stay away, will not buy from them again.
Ronan
This company is worst! No email, chat is off they put you on hold for over 1 hour then they hang up with you I wish I read these reviews before I placed an order . DONT BUY HERE!
Ronnie
Terrible experience. Parts department good. Just do no ever want to return a defective part. Been on hold 1 hour 46 minutes. Told me "let me process this and be right back with you" now at 20 minutes and holding. Spent hundreds over the last year. This is the third time I have been treated like this. Totally unreasonable wait times. Will shop other places in the future.
Mark
Editing this review. I was contacted by support and once they were on the matter they ultimately saw it thru. Thank you. Removing my previous negative review.
Seth L.
This company fraudulently charged my credit card, never sent ordered products, and is impossible to contact. I am on hold with customer service for over 1 hour 53 minutes as I write this. Wish I had chosen to do business with a different company.
Luis V.
I ordered a pair of jeep control arms and only recieved one. I contacted them through phone about 6 times through a period of 5 days. They anwsered my last call after a half an hour of waiting. I then told them what the problem was and they told me hold on then for a couple of minutes. I ended up stalling for about three hours before they hung up on me. Please do not buy from them beacause you will get ripped off and have a horrible service. Unfortunetly for them I own a jeep page with over 4000 followers and I will post not to buy from their website! Hope you consider this before you even think of buying from them!