Morimoto LightingReviews of morimotohid.com

custumer service exellent and cuality

I must start out that I have bought Morimoto lights before for this truck and others and love their quality and on-time service. My truck 2018 F150 was hit in a parking lot by another driver. (Friday) I was out town on a work trip and needed to replace the drivers side smashed light to get back home. I went on the Morimoto website (Saturday) and ordered and paid for overnight shipping. When they arrived (Wenesday)they had sent fog lights. I called customer service, Explained my situation and they appoligized and sent me a R.A. and offered me a 20% refund within an hour and got my taillights out. Pretty great service! I Thought. When they arrived they had shipped Silverado Headlights and of course they arrived on a Friday Afternoon and they were closed till Monday. I called customer service on Monday and explained the situation the man said he would get an R.A. sent within the hour and again apologized..... I never heard back. I called the next morning (Tuesday) and found nothing was ever done and got the original customer service rep (very helpful) I explained my job was over and I had to get back home and they would have to send them to my home address and now my overnight shipping was into a week and a half. I ended up driving 2 states away with no replacement taillights. They did arrive Wednesday at my home with the correct taillights. Holy smokes!!! What a nightmare!!! I still havnt seen the 20% refund offered from the 1st mis-shipped product. So much for overnight shipping. 2 weeks later!! I still Love Morimoto superior quality but man, their part pickers need some training.

I have had Roadz and Rigid Industries lights and you have surpassed them both. While RI has good quality lights you have managed to be even better in my opinion. Thank you for making a great product.

Great customer service and I love my new 17-19 Ford Super Duty XB Evo LED Headlights

Way better than expected. Every small detail has been worked out. Best lights I’ve ever used. Absolutely amazed

i love the Morimoto line of Lighting products and unique looks. i ordered a set of tail lights for my 24' F250 and had a minor issue with them. They took care of me ASAP and made everything 100%! right. Their customer service was AWESOME!! I differently will be ordering more lighting from Morimotohid.com. Thank you MoriMoto Michigan

I had an issue with the taillights I had purchased about two years ago. One of the seals broke and had moisture in it. After finally reaching the correct person there was no problem getting them replaced. I had talked to about three people and everyone was great. Very happy with with the taillights and other products that I have purchased from them.

The LED fog lights are perfect for my 2015 MX-5 Miata. I could not see at night even with the brightest halogen headlights. Now I see everything so clear. It looks like we have brights on but we stood in front and even faced our other car in front and the lights do not shine into oncoming traffic. They made these so perfect. Also the look of the units on my car make it look great in the daylight with a darker tint than the stock fog lights. Easy for me to install, but I am an electrician, but they also explain so much so you can do it. I just bought this car a few weeks ago and this is the first and best upgrade that made my car perfect. Thank you so much for making these great LED fog lights.