Lucky L.
Took 15 days to be delivered so much…
Took 15 days to be delivered so much too late to be given as a birthday gift. Emails are ignored. Awful company. Always read reviews before parting with your money.
More than a Backpack is listed under Accessories.
More than a Backpack (morethanabackpack.com) has 103 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Lucky L.
Took 15 days to be delivered so much too late to be given as a birthday gift. Emails are ignored. Awful company. Always read reviews before parting with your money.
jon M.
Total scam. They got me for $60.. I should have read the reviews first.
Response from More than a BackpackAug 18, 2024
Hi Jon, We are sorry but we are confused why you're calling us a scam? Your backpack was delivered in 7 days (estimated 5-10 business days) on the 16th August 2024.
Josh I.
My backpack arrived but want to send it back. The instruction details are cut off. I’m waiting for instructions as to how and where to send it.
Response from More than a BackpackAug 18, 2024
Please reach out to [email protected] if you have any issues.
Whitney Carter H.
Scam. Ordered 3 backpacks for my kids and they never arrived even thought the tracking says they were delivered. Something sketch is going on here and they try to put it off on USPS as the problem.
Response from More than a BackpackJul 1, 2024
Hi Whitney, As you know via our conversations over email we are looking into this but the items were marked as delivered at your address given. Many thanks More than a backpack
kay S.
I bought a white backpack from here, wasn't exactly cheap cost me £36.00 with a discount code, took three weeks to arrive and the quality is awful. I have emailed to refund and send it back. Looks like something I could have got from shien for £10.
Joshua K.
I placed an order back in April its June now, and I still haven't received it. I tried multiple times to get help, but no one ever responded.
Response from More than a BackpackJul 1, 2024
Hi Joshua, Sorry for delay in getting back you - your order was delivered on the 9th May - well within the delivery window.
Kim T.
I ordered two bags for my kids - aged 19 and 16 to use for school. My oldest really wanted a certain color and we ordered what we thought was a light tan but it was darker than he wanted. I contacted their customer service to return it for the lighter color and they offered to send us a new bag in the lighter color for no charge!!! And let us keep the original bag as well!! This is AMAZING Customer support!! We’ve had the bags for almost a year and they’ve held up wonderfully. They still look brand new in fact! We would definitely order from More Than a Backpack again!!!!
Zak Shanafelter G.
I travel for work and like having a backpack to carry all of the travel basics: My laptop, my Switch, a book, and plenty of device charging cables. I've been using my backpack for about 2 months now and am very pleased with the durability and design. Unexpectedly I am greatly enjoying all of the extra handles attached to the backpack, they make it very convenient to lift when it is heavily loaded!