Dani O.
Good experience in 4 months usage
I used it for 3 months in vietnam, used different top ups Methode: WISE, SEPA Transfer and also received money via Crypto. Was working really well. Also used it in Indonesia, but then suddenly their service got terminated due to new law régulations. They gave me back the Fée for withdrawing my money, although it Took them weeks to reply to multiple messages that i left in the chatbot. So the customer Service Feedbacks seems legit, but the app itself in terms of functionality really well. The SEPA Transfer for top up seemed to work the fastest for me.
Response from MoretaMay 14, 2026
Thank you for the thoughtful feedback and for using Moreta during your travels in Vietnam and Indonesia. We’re really glad to hear the app, SEPA transfers, Wise top-ups, and crypto deposits worked well for you overall. We also appreciate the honest feedback on support response times. Improving customer support is a major focus for us right now. Thanks again for supporting Moreta and for taking the time to share your experience.