MoparPartsGiant.com Reviews | Read Customer Reviews of moparpartsgiant.com

MoparPartsGiant.com Reviews | Read Customer Reviews of moparpartsgiant.com

MoparPartsGiant.com reviews

814 approved reviews, newest moderated first

Kevin K.
Dec 18, 2025
Unreliable Stock Information
Buyer Beware... MoparPartsGiant's stock status tool said that an urgently needed part was in stock before I ordered. The next day I received an email saying that the part was NOT in stock and wouldn't ship for 2 frigging weeks. Ordered elsewhere faster, cheaper and now trying to figure out how to cancel this order. They apparently have nothing actually in stock and just order from whichever dealer they can find with stock.
Response from MoparPartsGiant.comDec 22, 2025
Thank you for your feedback. While most orders are processed within our standard timeframe, unexpected delays can occasionally occur. Some parts may need to be ordered from one of Chrysler Distribution Centers across the country if our local Chrysler Distribution Center is out of stock. It will require additional time to obtain. If for any reason it takes longer than 3 business days, we will send a follow-up email to keep you updated on the status of your order. Your feedback is essential for improving our services.
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R. M.
Dec 14, 2025
Good price
Good price, reasonable shipping cost.
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Sturgis
Dec 11, 2025
Buyer beware
Buyer beware I ordered a trailer light wiring harness and it turned out would've work for me so I asked to return it and was refused as it's an electrical part, the same part that was ok for them to ship to me but I couldn't ship back to them in the same exact package that they shipped it to me in. Buyer beware if you order an electrical Part and it's either wrong or anything they will refuse to allow you to ship it back so advice is find it from someone who has a legitimate return policy. How disappointing, what a way to conduct business.
Response from MoparPartsGiant.comDec 12, 2025
Thank you for your feedback. Unfortunately, not all parts are returnable, such as electrical parts. You can view the details of our return policy on our website by visiting https://www.moparpartsgiant.com/service/mopar-help_center-returns_refunds-return_policy.html. Thank you for your understanding. Your feedback is essential for improving our services.
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Mike W.
Dec 11, 2025
They sent wrong parts...no refund or exchange
After 2 months of dealing with their return department, they finally send me an email to say they will not return the part because it is electronics. YOU SENT ME THE WRONG PARTS! I have been on this earth for 50+ years, this might be the most incompetent and dishonest company I've ever dealt with.
Response from MoparPartsGiant.comDec 12, 2025
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
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Kim
Dec 10, 2025
Shipping shouldn’t be United States…
Shipping shouldn’t be United States Postal service that is the slowest shipping. If I order car parts I need them in a timely manner not 2 weeks after they are ordered
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Richard L.
Dec 8, 2025
Fast shipping and part works
Fast shipping and part works, as advertised.
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Miguel O.
Dec 4, 2025
I bought 16 spark plugs and got robbed. Only received 12
I bought 16 spark plugs. I only received 12. I called them (moparpartsgiant) to solve this issue. They gave me the runaround. Talked to several different people in the RMA Department.They asked me for pictures and I sent them. An investigation was conducted according to moparpartsgiant. But it was poorly made. A conclusion was made that I had received my package complet. That is not true. I’m worried that the other packages I ordered will not be complete. I’m going to get a camera to record the arrival of the next packages. Do not buy from these thieves
Response from MoparPartsGiant.comDec 19, 2025
Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve. We appreciate you bringing this to our attention and hope to provide a better experience in the future.
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Matthew
Dec 2, 2025
Delivery time was phenomenal
Delivery time was phenomenal, easy to use website and parts were a perfect fit.
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