Rob E.
Spammers stealing data
Never provided Mopar with my details, but they scraped my emails from somewhere to start spamming me. Nothing much less trustworthy
Mopar is the parts, service and customer care organization within Fiat Chrysler Automobiles.
Mopar (mopar.com) has 66 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Excellent

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66 approved reviews, newest moderated first
Rob E.
Never provided Mopar with my details, but they scraped my emails from somewhere to start spamming me. Nothing much less trustworthy
Just L.
What a huge scam. You call local dealers to get work done, Bill Luke Dodge, Scottsdale Az, AutoNation on Bell Road and I-17 in Phoenix, call after call and no one in service or even the service managers call back! I had to take my Jeep in due to the check engine light, so I went to a none dealer. Mopar will not reimburse or extend my warranty since the local shop didn't call in the work first. Just a scam. Never again.
Postith
Website doesn't work.... can't change password because the reset password button doesn't work after entering in one of their ridiculously dumb required passwords (they are too stupid to realize that passwords are literally the least secure method.) They have deals like 4th tire 1$, because they overcharge you that much on the other three..... just stay away from mopar and use another aftermarket vendor.
Shirin D.
This a biggestscam Don’t buy a warranty from mopar Not only you won’t get any coverage you are going to lose your money It’s a lie that they tell you lifetime coverage no such a things I paid almost 4k life time transferable contract 2015 wrangler and 2025 asking for engine warranty coverage and they don’t even answer your call denying you and your contract WORSE Experience and They are a scammer
Lydia
Terrible no number to call. So our Jeep Grand Cherokee limited has been crap. Our AC somehow went out we bought the AC transducer and it specifically said it came with the Oring included but it didn't. We somehow got connected with the Dodge jeep dealership in Norco CA where allegedly our part was shipped from and they said no part doesn't come with oring and they want to charge an additional $30+ for that part. Please look up the part on the Mopar website it's said ORING INCLUDING WTF!!! ITS ALL A SCAM
Tyler O.
Take your business absolutely anywhere.
Liz W.
The worst. My Jeep Grand Cherokee will be in the shop for more than a week, and my warranty covers a rental car. Mopar assigned me a case number, promised a call back and then never did. I've been calling 2-4 times a day, and each time a rep promises a call back or promises to connect me to the case management department before putting me on hold and then disconnecting me. I'm telling everyone I know not to buy a Jeep
tammy C.
Have had several electrical issues . Turned into retention team. Connect system works when it wants. Which mean no back up camera no cross pedestrian warning no temp reading for your heat or air , no radio, no gps and no phone connectivity. Say it doesn’t affect value, safety , because it runs and drives from a to b. So no lemon law. Their engineers can’t fix the issue. So you’re basically stuck with a new vehicle, without some safety features , connectivity and it also resets my seat settings when it acts up. . Along with other electrical issues that have been fixed but some reoccur. So disgusted with them. 50k dollar vehicle without features you pay for in the price of the vehicle. Worse customer service ever from mopar manufacturer!!!!