MoosfyAt Moosfy, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs, tumbler, blanket and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Thank you for your Support!
Moosfy (moosfy.com) has 338 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
338 approved reviews, newest moderated first
Stacy J.
I purchased a sweatshirt from you all. When it was received, it looked used. The graphics weren’t completely on the shirt. It was peeling. It was not worth what I paid.
Response from MoosfyDec 13, 2023
Dear Stacy, we are sincerely sorry for the inconvenience caused. We replied to you via the email and we will try our best to solve your issue. Once again, please accept our sincerely apologies. Regards,
Ximena A.
Had an issue with the order but got delivered and everything was fine
Response from MoosfyDec 12, 2023
Dear customer Ximena, we are sorry for the inconvenience here. We sent you an email about the lost order but it seems that the email could not go through. It was our fault when not notifying carefully to inform you, but the reshipped order is still on the way to you and it will be delivered soon. Kindly check your email to receive the tracking link of it. Once again, we sincerely apologize for your unhappy shopping experience!
cindy A.
The mule slippers that I ordered were nothing like the pictures the name is only on one side and in the picture it was on the strap and you can't read the name and it is only on one shoe the pillow was good and I had to order blanket twice and pay full price
Response from MoosfyDec 12, 2023
Hello Cindy, we are sorry for any inconvenience caused. Please help us send the photo of the slippers you received so we can check for you. The mockup image of the product you bought also has the name printed on one side of the clogs so we hope you check again before sending us the reviews. However, we are very willing to assist every problem relating to your order. Regards,
Ed Z.
It came quick enough but they are Christmas gifts so you could ask later but the personalization looks good .
Response from MoosfyDec 12, 2023
Thank you for your review, it is greatly appreciated! We're delighted you enjoyed our product. Your feedback is inspiring, we will try our best to bring better and better product. For any queries or future assistance, feel free to contact us. We look forward to serving you again!
Henry
I ended up with these hucksters by doing a search for "french bulldog gifts" since my sister loves them. I found a shirt they sell that seemed to be nice enough. I ordered and waited about three weeks to get it. Their description stated "SUPER SOFT: Healthy 100% linen material will make Casual Shirt comfy, lightweight.' My heart sank when I received it and thought it seemed a little weird for linen. Then I saw the truth: It is 100% polyester. I contacted them and received a reply that said "our linen has special qualities." Yeah, like the "special quality" is that it isn't linen. AVOID these people, I wish I had. edit: Linen is an organic material made from flax. Just like cotton is made from cotton plants. To insist that somehow polyester is linen is beyond crazy, or wildly deceptive.
Response from MoosfyDec 7, 2023
Dear Henry, we hope this message finds you well. Thank you for reaching out and sharing your thoughts on the shirt you recently purchased. We genuinely value your feedback. We understand that you have concerns about the material of the shirt. We'd like to assure you that the shirt is crafted from high-quality linen, a fabric known for its breathability, durability, and comfort. It's been a popular choice among our customers, and we haven't received any complaints regarding its quality. Your satisfaction is our top priority, and we take your feedback seriously. Thank you for being a valued customer, and we appreciate your understanding.
Kenneth R.
Ordered a T-shirt. The quality was very bad. They sent me the wrong size and now they refuse to refund my money and or exchange it. It was a birthday present for somebody and I am so upset about it. I have asked the company several times, but they keep asking for more pictures and stupid questions. I have sent them as many pictures and documents as they request I did exactly what they told me to do but still want me to send them more pictures. Just let me return the item and you’ll see it for yourself … How much back-and-forth communication do we need? You can see the pictures I sent to them below This is only a T-shirt we’re talking about !!!
Response from MoosfyNov 3, 2023
Dear Customer, We understand your concern and want to reassure you that we've addressed it promptly via email. Please check your inbox, including your spam or promotions folder, for our detailed response, which is designed to assist you with your issue. We sincerely appreciate your patience and hope to provide a positive resolution for you. If you require further assistance or have additional questions, please don't hesitate to reply to the email we've sent. Your satisfaction is of the utmost importance to us, and we're here to support you in any way we can. Thank you so much!
Erica F.
When my first order came there was a scratch on it so I emailed Moofsy and sent them a picture. They sent me a replacement at no charge as soon as they got a new one made. Great customer service.
Response from MoosfyOct 26, 2023
Your 5-star rating speaks volumes, and we're grateful for your trust in us. We'll continue to strive for excellence in everything we do.
Barbara B.
Great quality shirt. Exactly what I ordered. Bright colors, shirt is great quality.
Response from MoosfyOct 25, 2023
Your 5-star review has made our day! We're ecstatic to know you're pleased with your experience, and we can't wait to welcome you back for more great moments.