MoosfyReviews of moosfy.com

Response from MoosfyJan 11, 2025

Thank you for your feedback! We're glad you appreciated the workmanship and will take your input on the material into consideration. We hope to have the chance to better meet your expectations in the future.

Response from MoosfyApr 26, 2024

We're thrilled to hear that you're enjoying your jacket! Your feedback about the sizing is valuable to us, and we'll definitely make sure to make changes about it. Ensuring a great fit is important to us, and we're always looking for ways to improve. If there's anything else we can assist you with, please don't hesitate to let us know!

Response from MoosfyDec 16, 2023

We sincerely apologize for the delays in receiving your Christmas gift, and we appreciate your understanding during this exceptionally hectic holiday season. The shipping label was indeed created, and your parcel has been dispatched. However, we acknowledge the frustration caused by the extended scanning time with USPS. We understand the importance of your Christmas gift, and we assure you that we are actively working to expedite this process with the carrier. When the tracking number is updated, we will send you the notice. Your satisfaction is our top priority, and we genuinely value your patience.

Response from MoosfyDec 12, 2023

Dear customer Ximena, we are sorry for the inconvenience here. We sent you an email about the lost order but it seems that the email could not go through. It was our fault when not notifying carefully to inform you, but the reshipped order is still on the way to you and it will be delivered soon. Kindly check your email to receive the tracking link of it. Once again, we sincerely apologize for your unhappy shopping experience!

Response from MoosfyOct 25, 2023

Thank you for taking the time to leave a glowing 5-star review. Your feedback encourages us to continue delivering top-notch products and service.

Response from MoosfySep 20, 2023

Thank you for your review, it is greatly appreciated! We're delighted you enjoyed our ornament. Your feedback is inspiring, we will try our best to bring better and better product. For any queries or future assistance, feel free to contact us. We look forward to serving you again!

Response from MoosfyMar 31, 2023

Hi Lyla, I am Jane, from Moosfy Wecare team. Thank you so much for spending time to give feedback about your experience. We have multiple manufacturing locations around the globe for order production. Once your order is shipped, we will send you tracking information to track the location and delivery status. If you need more information, please send us an inquiry via email: [email protected]. We are always happy to help you. Thank you.