MoosfyReviews of moosfy.com

Response from MoosfySep 7, 2023

Dear customer, We are sorry for any inconvenience caused. We sent you email to inform the delayed shipment because of the overloaded status of carrier and the terrible weather also. We know it's very frustrated but we tried our best to urge the carrier and rushed them to prioritize your order. About the quality of the product, please send us the photo or video clip of it so we can check and sort out your case. Once again, we are sorry for any inconvenience caused!

Response from MoosfySep 6, 2023

Hi Jennifer, we are sorry for any inconvenience caused. However, we checked your order and saw that your original order was lost at first and then we manufactured and reshipped a new one to you, it was delivered. To clarify things here, we must say that we wrote in the description of the reward jar your bought that "Each jar does not include wooden stand base and magnet". In case you want to re-order a new jar with magnet, please check your email to receive the discount code from us. We thank you for your kind understanding!

Response from MoosfySep 5, 2023

Your 5-star review is greatly appreciated! We're delighted you enjoyed shopping with Moosfy. Your feedback is inspiring. For any queries or future assistance, feel free to contact us. We can't wait to serve you again!

Response from MoosfyAug 28, 2023

Thank you so much for taking the time to leave us a glowing 5-star review! We're absolutely delighted to hear about your positive experience with our store :) Your feedback is invaluable to us, and it truly motivates our team to continue striving for excellence. We're thrilled to know that you found MOOSFY to be exceptional.

Response from MoosfyAug 16, 2023

We are so grateful for your positive review! It's wonderful to know that you are satisfied with your purchase and that our product and service met your expectations. We value your feedback and appreciate your support. Thank you for choosing us, and we look forward to serving you again soon! 🧡💌

Response from MoosfyAug 9, 2023

Thank you for your glowing 5-star review! We're delighted that our Moosfy Suncatchers brought a bright touch to your space. Your appreciation fuels our passion to create more beautiful pieces. Enjoy the radiant companionship they bring! 🐾🌟

Response from MoosfyAug 9, 2023

Thank you for the 5-star review! We're thrilled to hear that you loved our product. Your satisfaction is our top priority 🧡

Response from MoosfyJun 6, 2023

We are so grateful for your positive review! It's wonderful to know that you are satisfied with your purchase and that our product and service met your expectations. We value your feedback and appreciate your support. Thank you for choosing us, and we look forward to serving you again soon! 🧡💌