Bill
Too many tickers being restricted and…
Too many tickers being restricted and can’t buy. Thus shifting to other platforms to buy.

Moomoo is the intuitive trading platform designed to simplify complex investment strategies and provide seamless access to pro-level tools and data. Founded in Silicon Valley, moomoo has expanded to seven major international markets, serving a global community of 27 million users. With over 37,000 listed companies and an annual trading volume exceeding $500 billion, moomoo has established itself as a leader in the fintech industry and has partnered with major institutions including NASDAQ and TradingView. Recognized with over 100 international awards , moomoo is dedicated to making smarter investing accessible to all.
moomoo (moomoo.com) has 729 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Investments & Wealth · Iselin, New Jersey
Excellent

Investments & Wealth · Mahwah, New Jersey
Excellent
Investments & Wealth · Pitman, New Jersey
Excellent

Investments & Wealth · Mt. Laurel, New Jersey
Excellent
729 approved reviews, newest moderated first
Bill
Too many tickers being restricted and can’t buy. Thus shifting to other platforms to buy.
Bill T.
There are several reviews I’ve done and was told that I’d get $5, but never received. There is no help either.
Response from moomooJun 4, 2026
Hi! Thank you for the feedback & we truly apologize for your experience. To assist you more effectively and provide a proper explanation regarding this matter, we kindly invite you to contact our online customer service team. Our agents will be happy to look into your case and provide the necessary assistance as soon as possible. Thank you for your understanding, and we appreciate the opportunity to resolve this for you.
Elvieee
The platform is extremely confusing. I am not a new trader so I am relatively familiar with information and important details, however this is an extreme. There is honestly so much information that it is overwhelming. I can decipher what is important versus what is unnecessary detail. It honestly hurts my brain to open the app. Maybe this app is better for the highly detailed day trader, but that is not me. There is also no desktop view. I tried logging in on my computer to view information and couldn't see anything on my portfolio. I had to download an app onto my computer in order to do so. Additionally, locating important information is extremely challenging. I tried transferring all of my stock out but that ended up being a huge headache so I sold everything, will take a hit on short term sales and have relocated my assets somewhere else. Closing this account is going to reduce the major headache I got from my initial account opening.
Response from moomooJun 4, 2026
Hi! We truly value your feedback & apologize for the bad experience. We had record your opinions and feedback to relevant colleagues. We will enhance our product features & service level. Hopefully we can provide a better experience for you in the coming up future.
Shawn F.
I absolutely love this trading platform. Very easy to navigate and it’s not delayed. 10 out of 10 recommend.
Carl & C.
For a small cash account most things are pretty well. It's not overall user friendly. I would like to see a faster execution and less restrictions on the stocks that we can trade.
Terry T.
I always have a hard time getting in this program, I want to cancel my account
Response from moomooJun 4, 2026
Hi! We truly value your feedback & apologize for the bad experience. We had record your opinions and feedback to relevant colleagues. We will enhance our product features & service level. Hopefully we can provide a better experience for you in the coming up future.
Daniel K.
This platform will be great for someone. If the cons below (mostly options related) don't bother you this is for you. Pros: + Generous funding bonuses + Advanced charting tools + Preset option strategies for quick entry Cons: - Suffocating collateral risk management: Option legs that should share the same collateral are NOT combined and have redundant collateral. You cannot leg into an Iron Condor and must use the present option which forces wings and body to be the same length for some baffling reason. - Rolling a position assumes full collateral risk for the new position without calculating the closing position. If the order remains open buying power and withdrawable cash go to zero until this executes or is cancelled. That means you can't have multiple GTC rolls and will have withdrawals fail if you have an open order. - Support is terrible - Fewer marginable symbols
andrew G.
Make it so you can sell stocks by lot price they bought to improve price cost for customers its the main reason why people dont take my invite a friend you can't sell hifo method where you sell the stock you bought at the most expensive price first. Give people choice to sell the highest bought stock first when selling one or two stocks you will get more movement on platform that's why I dont sell and day trade sometimes on your platform. Do it right away