moomooReviews of moomoo.com

O love that, it’s helpful.

I have really enjoyed moomoo. It is my favorite platform and I used a couple of other ones before. It has all of the great features and is more accessible. I also have so many more opportunities to win rewards that I can turn into real money. Talk about a platform helping you earn as much as possible

Great app very educational.

They had an offering if I transferred money into an account with them I got free stock and would receive interest on the money, so I did. I did not access the account for a while. Later I received communication that according to law they had closed my account due to inactivity and had sent my money to the state and I could collect it from state as unclaimed money. I logged into my account and nothing was there. I contacted the state and there was no money. I contacted moomoo and they said the money was still there, so I logged back in. The money was there but under another account number, and it was only for what was originally deposited. The revenue from the stock and interest was took from me. Very suspicious activity. If I had died and no one would have known of my account they could have easily kept all my money.

Very bad customer service especially the the complaint manager, scammer

Last week Friday I sent documents and I’m still trying to withdraw out there account. My lawyer said I shouldn’t have told them I wanted to take my business elsewhere. I read other reviews and there crooks I see plenty people have complained about them giving them a hard time trying to withdraw there money from Moomoo! I sent mail copies with my full name? I sent drivers license? I sent birth certificate? I sent social security card? An I sent 6 different credit and debit cards with my full name and address info that match there information that’s on there app? My full name is Allen J Smiley II? When I created my account I just put ALLEN J SMILEY when I created the account.but I’m the 2nd. So I gave them everything that shows I’m Allen J Smiley II? There really trying to rob me of my money. They sent me another email saying there still reviewing my account? I counted I have 69 emails from Moomoo all of them are related to me trying to withdraw and them fighting not to let me withdraw! This is sad I’m telling ya I work my tail off for my money.

The android app is good. I have used it for more than a year. I have a lower end 5 figure account with moomoo. The problem is their back office people being extremely meddling and disloyal towards their own clients to whom their fiduciary duties supposed to lie. Recently, they cancel all my limited purchase orders because I set orders to buy stocks that I am currently underwater to dollar cost average. They send me an email said that my orders might creat artificial price movements for some billion dollar market cap companies from a 5 figure account. I am not even shorting the stock. I am just buying it in a downward trend to dollar cost average. These people are kissing that a** of big corporations and backstabbing their own clients...

Deposited a significant amount during the 6% promotion, and have received nothing. Not even the base rate promoted, 2 months later. Tried contacting their support, the reception was so bad on the line that I couldnt hear the person. No where in the communication did they make clear that I need to press some specific button to activate the rate. Was hoping to switch my whole portfolio to moo moo from selfwaelth after a creator I respect collaborated with them (money with aims) but now am hard re-considering given the experience with customer service & the bonus rates management.