MontessorigenerationReviews of montessorigeneration.com

I’ve purchased 5 items from Montessori Generation over the last 9 months and I’ve found the products to be of high quality and the company very easy to deal with. There was one teething toy I was concerned about because of a similar toy being involved in a recall. When I reached out they assured me that the specific item I had was not recalled and if it had been they would have notified me immediately. To make it right they offered for me to return the item for a full refund OR I could keep the toy to do with it want I wanted and get a $70 credit toward the purchase of different items. I really appreciated their focus on making sure I was comfortable in making my choice. When I’ve ordered items I’ve never been under time pressure so have not experienced late deliveries. Overall I have found them easy to work with and my grandson loves his toys.

The toys are great, however I am extremely disappointed in the customer service for Montessori Generation. I received an incorrect item on a recent order, and after almost 2 weeks, still don't have the correct item. This was part of a gift, which is now very late in giving to my grandson.

I purchased a toy and paid for express shipping. Instead of arriving after 3 business days, it took 6 business days. And arrived after my guests were here. I attempted three times to return the toy and they finally gave me an address, but the cost of returning it was beyond what made sense. Since they didn’t get it here even though I paid for the fast shipping, I feel They should have paid for the cost to return it. Very disappointing.

I have the horrible experience with this company ! I ordered two toys for my granddaughters for their first day in school and one of toys came 2 weeks after the second toy never came month after my order. When I talk on the phone with my grandmothers they ask me every time when the surprise will come? I’m checking every day my Shop account and there is no information for that part of the order in the same time every day I’m receiving emails from this company to write a review or get more toys. Here is my review horrible customer service!

the motessori bike i purchased for my grandchild is absolutely, hands down the most used item in his home! since then i've purchased the wooden golf set for him and for another child and they are beloved. my entire experience has been amazing!! customer service is ten stars and products are 20!!!!

Just ordered two products and the quality is great. Can't wait to watch my grandchildren play with these toys.

I love buying from Montessorigeneration! Their products are made of natural materials and they spark my grandchildren’s little minds to think critically. They are some of the toys that they play with over and over and over. You can’t go wrong with anything you buy.

My experience has been nothing but stellar as far as the educational toys, customer service, and quality!!! I cannot wait to order more for my grandchildren!!!