Lance G.
Artwork preproduction
I paid to have a patch made. I was very disappointed in the product that was made and felt offended over the lack of effort but forth. The first sample I received wasn’t what I had envisioned so I sent in a rough sketch of what my team wanted. The next wasn’t quite right and the third image was literally my sketch digitalized in color. No effort was placed into the logo to make it professional so I was not going to pay for more additional artwork to be made if they weren’t going to try. I am extremely disappointed, and I have the artwork to back my claims. I would not recommend this company.
Response from The Monterey Company, Inc.Jan 18, 2024
Hi Lance, Thank you for leaving your honest feedback and I apologize for the negative experience you had. Unfortunately, we are not a full-service graphic designer so typically customers bring their designs in already finished. From there we can help get the design production ready and make any additional tweaks that are needed. We always recommend working with a professional graphic design company to get your logo fully completed, and then coming back to us for production. Best, Jack Co-Owner




