Devone C.
Great service and prompt delivery !!
Great service and prompt delivery !!

Nestled in beautiful Bend, Oregon, The Monterey Company, Inc. has been crafting high-quality metal products, stylish headwear, and quality custom promotional items since 1989. Our mission is simple: we're all about providing you with the best products and top-notch customer service. Be Remembered!
The Monterey Company, Inc. (montereycompany.com) has 211 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Devone C.
Great service and prompt delivery !!
Melinda
Josh was helpful from start to finish. Used my mock up and made it work for my patch. Love my custom made caps. Highly recommended.
Eric P.
Arrived slightly slower than expected, but excellent job as always.
Patrick K.
All orders were on time.
Response from The Monterey Company, Inc.Jan 18, 2024
Thank you, Patrick! We appreciate your continued business with us. Let us know if you have any future orders in the works.
Morgan G.
Great quality and all of my clients loved their keychains! Wonderful company to work with and did any changes perfectly as requested. The only thing I wish was easier to read was the engraving on back. Maybe I’ll just do print on back text instead next time as the engraving wasn’t easily legible thanks guys!
Response from The Monterey Company, Inc.Jan 18, 2024
Thanks for the feedback, Morgan! Sometimes those engravings can be pretty hard to read, so you are right that printing might be a good option. I might also recommend asking your rep about a custom-stamped mold for the backside! They are reusable and typically show up much more legible than an engraving would.... and they can be filled with enamel for extra pop!
Jose Flores V.
Joshua was very helpful with the design on coin, I change coin design more than ones. May only concern was at first. Received a quote and contract form without having a designed coin.
Response from The Monterey Company, Inc.Jan 18, 2024
Jose, Thank you for taking the time to leave your feedback and I apologize for the confusing experience. While we do ask you to approve your quote, it is non-binding and we will not ask for any payments until you are ready to place your order into production. It is mostly a formality letting us know pricing looks good and you are ready to get artwork started. We never want to pressure a customer into ordering something they are not 100% comfortable with, or without seeing a pre-production proof. :) Best, Jack Co-Owner
J-Lew
good company but slow shipping and processing time but great products
Response from The Monterey Company, Inc.Jan 18, 2024
We are stoked to hear you enjoyed your final products! It was fun working with you on those unique patch designs. Let us know if we can help with any other orders. Best, Jack Co-Owner
Joseph L.
was very helpful from start to finish
Response from The Monterey Company, Inc.Jan 18, 2024
Thank you for the review Joe! We appreciate you taking a chance on us and hope you enjoy your coins. Your design was pretty sweet!