Russell A.
Buyer beware
Buyer beware. The large sweatshirt that I ordered was like a 3X! You also have to pay for shipping if you want to exchange the size. I had to hurry and order the correct size myself so it would be here in time for my daughter's event. So I explained to Monsterry that I had to order another one right away and politely asked for a refund if I payed to ship it back to them. NOPE $60 later... I haven't received the new sweatshirt yet so who knows if it will fit or not.
Response from monsterry.comOct 5, 2024
Hi Russell Adams We’re sorry your experience didn’t match your expectations. As our policy, for return exchange request, the customer need to cover the return shipping fee. Appreciate your understanding in this case. Sincerely,



