Rebecca N.
Love the product and customer service team was wonderful
I ordered an item that was too small (my fault, didn't check the sizing), but the customer service was wonderful and helped me resolve it easily. I had opened the packet already but they took the item back and exchanged it for the right size. Start till finish it was super easy to order, delightful to have a real person helping to resolve it, and I'm really pleased with the end result and the item I purchased.
Response from monsterpiercing.comOct 23, 2026
Hi Rebecca, Thank you for your lovely review. Glad we could help and sort it out. We hope other items in our shop are to your liking.



