MonkstarsReviews of monkstars.com

Très satisfait de mes commandes malgré l'attente de livraison

Je suis très satisfaite de ma commande le seul négatif que je peux dire sait que la livraison est très longue mais sa vaut la peine de patienter

A month to to get a jacket and then when I press to try to get a refund or at least some knocked off I get told no because "it's in route"!! Of course it is, AFTER A MONTH!!!! NEVER use this company!!!!

Ordered a sweatshirt on November.28.....I received a few emails regarding the tracking of my parcel and then it stopped, it has been in transit for 28 days. The rate this is going I probably won’t see anything till March or never.

Ordered a hoodie for my son for Christmas. He absolutely loved it. Unfortunately it was to small but I did a chat with customer service and they are sending me a bigger size. I suggest ordering a size bigger than what you normally wear since they will only do it once. I thought the hoodie was excellent. Yes it comes from over seas so expect it to take a long time, but we had no issues. Excellent customer service as well. I have no complaints and would order again.

I bought a 3D print veterans hoodie for my husband and he absolutely LOVED it! Our only issue was the hoodie didn’t fit. He always gets a large in clothing so that’s what I went with when purchasing it. But their clothes run smaller than usual. So, I messaged them and they so gladly were patient and understanding of my mistake. I should have read their sizing chart!!! They, without hesitation, started preparing a bigger size hoodie and I did not have to resend the original one OR pay for the new one. I was so happy with how I was treated and we will be buying from them again FOR SURE. They only allow this to happen ONCE so, you guys, just read the sizing chart :)

After placing my order, I received a message stating my order was processed but no tracking number. I started a Chat with Dennis on line and he assured me my order had been placed. After a bit of chatting he was able to give me a legit tracking number. I then started reading the reviews on Monkstars and started getting nervous again as people was saying the company was a scam. I again went back to Monkstars web site and again started chatting with Dennis. I ask him if this was a legit company or was I getting scammed. He once again insured me that the company was legit and that he would email me a copy of our conversation with the tracking number from YUN Express which he did. When I checked on the tracking, it showed my order and its last location which gave me some relief! It took several more weeks for my order to arrive, but it finally made it, The items are Christmas gifts (two three D hoodies and the product looks very well made. If I had not "chatted" with Dan online and received his guarantee that the company was legit, be patient, and it will arrive as ordered I would have worried about receiving this order like everyone else. So my Hat goes to Dennis for helping me and for his honesty about my order. The only reason I didn't give a 5 Star rating, is I believe that Monkstars needs to let customers know when placing there order that the items are shipping from China so they know that it will take longer for there items to arrive. Patrick

When I placed my order I was a little concerned when I found out it had to come from overseas but it was delivered as it was supposed to be tracking was right on time satisfied Customer Monkstars is number ONE and good to deal with will be placing an order again soon Thanks and Merry Christmas to you all