Account M.
Impressive Customer Service!
Prompt courteous customer service! Inadvertently charged twice-immediate friendly response to our request for correction and updates until finalized.

Moniker is a domain registrar built from the ground up with tools and features designed for Domain Investors, to help them thrive.
Moniker (moniker.com) has 238 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Internet & Software · West Palm Beach, Florida
Excellent

Internet & Software · Ft. Lauderdale, Florida
Excellent

Internet & Software · Stuart, Florida
Excellent

Internet & Software · Orlando, Florida
Excellent
238 approved reviews, newest moderated first
Account M.
Prompt courteous customer service! Inadvertently charged twice-immediate friendly response to our request for correction and updates until finalized.
David C.
These customers cannot be real! Moniker is one of the best! I have worked with Moniker since 2001, I have hundreds of names with them, they provide great value and top notch customer service, I really do not know what these people could be complaining about. They either do not know what they are talking about or do not know how to effectively manage domain names. I do and they are one of the top companies in the space! I trust them with my domains and you should too! Highly recommended!! Best regards, David Cohen VP of VRE Group
Response from MonikerDec 12, 2019
Hi David, Thank you very much for taking the time to leave us feedback! We really appreciate your kind words, recommendation and your support. All the best, we look forward to hearing from you soon, Kristin and the team @ Moniker.
IMG
I can't pay my domains for 1 weak .Support said that they don't see any problems. They can't solve my problem!
Response from MonikerDec 10, 2019
Hi IMG, I am sorry to hear about the issue you have reported regarding a payment. We offer payment via credit card and pay pal so I am sure we can solve the payment issue you have mentioned. Please can you contact me, Kristin at [email protected] so I can help with your payment. Please add in the subject line PAYMENT ASSISTANCE so I can look out for your email. You can also call us on the phone numbers below. Toll free in the U.S. and Canada: 1 (844) 760-0251 Outside the U.S. and Canada: +1 (954) 601-5759 Thank you. All the best, Kristin and the team @ Moniker
Midnight-Talker
Bad. Lousy and disgusting "company" (if you can call him that). I only give one star because I can't give 0 Moniker is such kind of company like a "mix" of "Inglourious Bast*rds" and "dumb and dumber when harry met lloyd". They treat customers badly, even being offensive. They said this on support: "Your account has been locked as we had the impression you don't like Moniker [...]". As if a company could afford to block customer accounts because they think customers don't like them. Simply ridiculous. And I got the feeling that Moniker is just one person who playing in their spare time.
Response from MonikerNov 25, 2019
Hi, Thank you for your feedback. Accounts may be locked for legal reasons. It is rare that an account is locked and it is only locked for legitimate reasons. If your account has been locked, please contact us at [email protected] for further assistance. We are committed to providing support and help on any locked accounts but can only provide information to you directly through secure private email communications on the actual issue. We look forward to offering support and help with this problem. Thank you for your understanding. All the best, Kristin and the team @ Moniker
Dane R.
I am a twenty-year customer of Moniker (and its predecessor company). Inevitably I speak with Moniker several times each year (including yesterday) and the representatives are always friendly, competent, and patient. The service is excellent. I would not want to do without them. Thank you, Moniker! Dane Rutledge
Response from MonikerNov 25, 2019
Hi Dane, Thank you very much for leaving your feedback. We enjoyed reading your comments about your experience at Moniker and we really appreciate your loyalty over the years! We look forward to hearing from you again soon, All the best, Kristin and the team @ Moniker
Darren C.
One of the best registrars in the world! I have worked with Moniker for nearly 20 years having registered thousands of domains over that time frame. Their entire team provides top notch support and their attention to detail is top notch! If you are involved in any facet of the domain name business I highly recommend doing business with Moniker! Darren Cleveland Manager City Advertising CityAdvertising.com
Response from MonikerNov 15, 2019
Hi Darren, Thank you very much for leaving us feedback. The team loved reading your comments. We look forward to working with you into the future. All the best, Your team @ Moniker
Lesley De K.
Great mail/telephone support. Had a question about transferring away from them and even though it isn't in their interest to help me they did with great pleasure. Moving away because of a specific use case. Prices at Moniker are also good
Richie D.
I will start with my honest review, usually this is against their policy but they really put my needs first and made an exception and helped me out out of nowhere. I was sure they would make me wait 30 days and get my domain dead and ask me to re-register somewhere else but their support is so great that, even if they told me they made an exception with me, I do strongly believe that they did it because they love their clients. I wanted to leave them because of billing/charging issues with their card billing platform but normally when you do not stay with a company they put out every effort to make them pay and not leave you but in my case, they not only allowed me to leave, but allowed me to do so in one single day. And the most awesome thing of all, they provided the solution first hand without letting me think or beg for a way to solve my issue. If I ever want to register a domain name in future, it would be with them always, I will be going right to my bank today and close my current card I own with them and get a credit card which is accepted by them anyway. I hate my bank for what they did to me but even when moniker was not in the situation of helping me, they did what my bank should have done in the first place, so, I owe them one for this. Thankyou moniker for your awesome support. Love you!