As America's fastest growing dealer, Money Metals Exchange helps customers switch their paper dollars into the safety of gold & silver bullion coins & bars.
Money Metals (moneymetals.com) has 455 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Joe B.
These folks are the scum of the earth. Have a "facility" in the Idaho desert pretending to be a brokerage for precious metals. Don't be fooled, they are completely unregulated. Anything that you send to them is totally at your own risk and your expense. High pressure sales people man this "operation". You will have no recourse if anything goes wrong.
James
The silver dollar looked so genuine. then I took it to a coin shop and they said it was fake. No silver at all.
T X.
Be very careful with buying Not physical precious metals in (Secure Vault option *) from Money metals .. the will low ball you when you want to sell after value goes up.. their Vault is a Scam even if it goes up in value they will still give you below what you paid .. and you have no other choice but take their offer lol after all those quartely storage fees .. so think twice best of luck
Charles O.
I bought some silver from money metals never received my order. So I messaged them and never heard a word back from them. It’s very frustrating
Homes
Within the 10 minute price lock and they dropped it after I put in my information
Debbie
This company commits fraud on elderly people and refuses to accept responsibility for their lack of communication with customers. They had no problem taking my money and advantage of senior citizens on fixed incomes, who purchased silver and was charged not only for the coins, but Insured Delivery. They lie, cheat and steal from good American senior citizens and refuse to give information on who the insuring company so a claim can be made. Fraud to several people if you look it up, which I wish I had prior to doing business with them. Do not order from them, they do not honor what they say they will do, just take your money!!!! And by the way, do not trust their rating, they just delete the honest reviews while frauding the hard working people who made the BIG mistake of trusting them. And the false statement of being insured is not honored and they will not give you the insurance information so you can make a claim.
Tina F.
do not deal with this company.my husband called to get a price for selling his gold coin,they told him he needs to send it registered mail and insured,if it gets lost in the mail we would have to wait for our money from insurance.he checked on mailing and decided against it.now money metals is trying to bill us for the amount gold has gone up.they must be desperate for money to treat long standing customers this way.
Jose M.
My order was supposed to be delivered by UPS. I never received the packaged. I opened the claim, a month and a half later I had to call back to money metals asking for update. The money metals representative(Angelica Burns) told me that since the don’t have enough proof that the package was not delivered that they can only refund me $100(from UPS insurance, not money metals) I was told that they were not sure my sister in-law had stolen the package. They will make any excuse not to sent you a replacement or a refund of your purchase. Money metals told me open another useless claim with the police department and to go do my own investigation with neighbors to ask and see if they have any cameras that shows proof that UPS did not deliver my purchase or that my sister in law did not steal my package. Ridiculous customer support.
