As America's fastest growing dealer, Money Metals Exchange helps customers switch their paper dollars into the safety of gold & silver bullion coins & bars.
Money Metals (moneymetals.com) has 455 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 317 reviews with 5 stars · Clear filters
Michael M.
I don't get all the negative reviews, I ordered Wednesday night around 9pm, and had the product in hand Saturday morning around 11 am. Within 1 hour of placing the order, I recieved conformation. The next day, I had tracking information. I cannot wait to order from Money Metals Exchange again!
Stephen K.
I have had a few previous orders from Money Metals for silver bullion. If you need to talk to a rep, they are all knowledgeable but also placing an order online is very streamlined. Depending on how you make payment and once it clears, your order usually ships that day. I am located on the same coast as MME and receive my order in 2 business days. I did have a situation with my most recent order of silver American Eagles. I contacted Customer Service (Michelle in shipping). After some e-mail communication, the issue was resolved and my order was made great! Assuming they have the product I am looking for, I will look to Money Metals Exchange first.
Sharon
Prices of Silver Eagles much more reasonable than prices at other dealers. My order arrived on time, in an envelope, that gave no indication of what the contents were. I had to sign for the pkg. The contents arrived in pristine condition and wrapped well. Will order from MMX again.
William
Best company I have ever purchased Metals from, as a serious investor I found this company to be professional and always delivers on their promises.
Zach
I've been doing business with Money metals for 3 years and have always had a good experience. Their pricing is good, their shipping is fast, and the customer service is flawless. I like that they are family owned and focus on bullion -- don't push all those pricey "rare" coins like the shady people on TV. I have heard Trust Pilot is not a legitimate review service, often used by a company's competitors to smear. Money Metals' reviews at BBB are very good.
John S.
Money Metals has always delivered quickly and their pricing and service have been excellent. Meanwhile, I've heard Trust Pilot is a scammy review company that is used by black hat internet trolls. It appears Money Metals' competitors have been exploiting this platform to smear Money Metals with negative reviews that simply do not ring true.
Ran B.
Nothing but good things to say. I recently discovered Money Metals and have placed multiple orders with ZERO problems. Low/competitive prices on bullion rounds, discreet packaging (no mention of senders name or contents anywhere on the package or label) required signature and fast shipping. Judging by the misspelling and poor grammar, I’d bet the negative reviews are coming from foreign trolls or political advisories - due to Money Metals email news letters that seem to be fairly politically charged and leaning waaay right. I have recommended them to friends and family who have all had great experiences.
Susan T.
Order was handled in a timely manner. They told me my check would have to clear & 5 days. I also set up auto draft payment which was quicker. Metals were in excellent condition. I have ordered jewelry and art objects from them without issue. I recommended them to two friends who also had excellent service. I have ordered numerous times from them.
