customer
TO SAY THE SERVICE AND DRESS WAS…
TO SAY THE SERVICE AND DRESS WAS HORRENDOUS WOULD BE AN UNDERSTATEMENT THE DELIVERY WHICH WAS TO BE 7-10 WORKING DAYS TOOK 22 WORKING DAYS AND WHEN I DID RECEIVE MY DRESS IT WAS OF POOR QUALITY BOTH IN MATERIAL AND TAILORING THERE WAS A STRIP ADDED IN THE LENGTH OF THE BACK WHICH LOOKED TO BE THERE SO THE DRESS WAS THE SIZE I REQUIRED. I WOULD ADVISE TO KEEP WELL CLEAR OF MONDRESSY
Response from MondressyNov 11, 2024
Thank you for taking the time to leave us a review. Upon checking, the standard shipping delivery time you selected is 7-10 days. If you need to receive it earlier, we recommend choosing Expedited shipping. The production time for a dress is 2-3 days, complex styles may take about 5 days. In order to avoid delaying customers' event time, we usually recommend that customers leave more time to deal with any changes Our dress design and production will completely follow the website pictures. If you have any questions, welcome to contact our customer service team. We are honored to answer you Please utilize the appropriate channels on our website to resolve your concern. We appreciate your understanding in this matter. We appreciate your patience and understanding throughout this process.




