EV
I ordered a dinner jacket for myself
I ordered a dinner jacket for myself, that caught my eye for an event for my wife's company. I ordered it, and paid rush delivery to make sure it would be here in plenty of time. I got an email from them asking what size, and I replied XL 46R. I received the item an it is labeled XL, but it is made for a child not a full grown man. Now I'm out $86,they offered a 35%refund, but it costs another $33 to return. They have to be more clear with their size chart, so they won't trick people anymore. Yes thank you for your reply, but you still do not help the unsuspecting consumer,by not put up a correct size chart. I will forward my screen shot to the better business bureau. Let them decide about your deceptive practice.
Response from MondressyDec 2, 2024
Thank you for taking the time to leave us a review. Our product pages all have size charts, just below the product description, you can view detailed measurements and select sizes. There is also a tutorial on how to measure yourself at the bottom of the page. If you have any questions about the size or return, you can contact our customer service team for processing. We sincerely value your input, and your feedback regarding our sizes will be carefully considered as we continuously strive to enhance the overall shopping experience for our customers. Your understanding is much appreciated. Have a nice day.




