MondressyReviews of mondressy.com

The dress arrived in a small package and was very creased. I paid £36 to return it only to have it not accepted from the warehouse in Hong Kong and sent back to me despite following the returns instructions and sending the tracking number. If I return it again it will cost more in total than the dress once they take their restocking fee. Dreadful service. Now they are not answering emails.

The dress took a while to be delivered. The quality was good and well made. However, the dress actual colors were way off from the website depiction. On there the dress looked very subtle and flowing, but in reality the red was really red (not a berry as shown) and the floral top had a lot of bright yellow and green mixed with a more subtle group of pinks and champagne. I probably will eat the cost - because it seems their return policy lack a bit of customer usefulness in the states possible restocking fees, postage to return, etc.

I received the dress it was cut way lower in front than what it showed on model. And return was impossible. Paid 108.00 for dress and offered me 20% back and I keep dress. If I sent dress back at my coast it would be 300.00. I would not buy from them unless your 100% sure your size you will need in that dress. I ordered 1 size bigger than I was( you are getting from China). And you do not plan to return.

False misrepresentation of the outfit- quality, look and value nothing like what was expected. My attempts to return the garments were met with continued back and forth % refunds- which I rejected as a full refund was my request. On attempting to send the outfit back ( at my expense) my returns were rejected at customs due to being provided with an incorrect returns address- so in toil I’m out of pocket by £180 and still no mum of the groom outfit

Orders MD2365774 and MD2366767 I wasn't able to determine by the size guide what size to order so I ordered 5 dresses, a size 12 and 14 for 2 and just 14 for one. I found the 12's to be too small. The 14's are large in the bust because of built in support. I can't wear a bra with it and certainly can't go without. They said I could remove the support which would make the bust area gappy. the dresses are also very uncomfortable under the arms. The two style of dresses come with light jackets. I found the jackets to be very large and gappy. When I tried to return, I was discouraged because one has to return to Hong Kong and pay for customs and extra services. When totaled one will pay almost as much as the dresses cost. I was not aware that returning would be such a problem. On my second order my husband did not care for the dress on me. The company is very pleasant in their written communications but ultimately will not provide a refund that is acceptable. I highly recommend you not shop with this company as it is not shopper friendly.

I had been looking for a burgundy gown for my daughter's wedding but didn't like the gowns so I went online and found you Mondressy and I couldn't be happier it's absolutely gorgeous I will definitely recommend you to my friends and family.....Thank you so much

I bought a custom fit linen suit from this website. Was very skeptical about buy it from china and I am on a budget for my wedding. The material is brilliant, the finish and stitching are good too. The trousers fit perfectly, but the jacket did not. I have wide shoulders, 48 chest but a slim waist. The jacket fits my shoulders but the waist is huge. On the website the imagine showed a fitted suit with shape, the jacket has no shape and is definitely not a custom fit. I gave my dimensions but they definitely got them incorrect. It was delivered pretty quick though. So my 3 stars is about what I think is deserved for price, quality of material and delivery speed.

BEWARE!! If I could give 0 feedback I would! I have had such a terrible experience with this company. I can’t believe they have so many good ratings on Trustpilot? I am now nearly £180 out of pocket from receiving a dress that was at least two sizes too small, only to be given several different options NOT to return the dress! I was eventually given a return address in Hong Kong, which cost me £33 to send tracked! The parcel was refused at that address and returned back to me in the UK! I can’t believe they have been left to continue operating in this way! If anyone is thinking of using this website, think again! If I had read some of these articles, I definitely would not have ordered anything.