MondlyReviews of mondly.com

The 7 day free trial can be complicated/deceptive. I attempted to acquire a 7 day free trial but was charged for a $70 annual subscription. I thought maybe it would be refunded after I cancelled (w/i 7 days), so I immediately contacted CS & they said because I had used a free trial 5 years prior & because I used the Apple Store for my free trial they could not refund me. None of this was worded on the free trial offer. Surely their product is not the same as five years ago & another look w/o obligation is not asking too much. It certainly complicated the issue & made me not want to even look at their product. Just didnt feel right. On my 2d text with Mondly, they did instruct me to go to Apple for refund (makes sense now) which I did & they very quickly refunded the $70. Just frustrates me that they would cause all of this confusion over a free trial from literally five years ago.

Ich habe im April einen lebenslangen Zugang gekauft und bisher noch leider keine Zugangsdaten erhalten. Ich habe auch auf meine Emails (ein paar konnten nicht zugestellt werden, eine kam definitiv an) keine Antwort erhalten. Ich habe dann mit der Abrechnungsfirma Kontakt aufgenommen. Diese hat nochmal eine Aufforderung an Mondly geschickt. Leider keine Reaktion bisher… Update vom 19.05.25 Der Kundenservice von Mondly hat sich heute bei mir gemeldet und ich habe die Zugangsdaten für die App erhalten. Das ging jetzt fix. Dafür die vier Sterne. Schade, dass ich mich erst hier beschweren musste. Danke an Trustpilot für die echte Bewertungsmöglichkeit.

Das Preis Leistungsverhältnis ist soweit in Ordnung. Störend ist aber das man nur in der APP die Vorlese Geschwindigkeit verlangsamen kann (scheinbar sind in der APP die Audioinhalte auch besser als in der Webversion) zum anderen ist auffällig das manchmal extremst langsam und übertrieben betont gesprochen wird bei anderen Sätzen aber extremst schnell (in der Webversion) Was aber richtig ärgerlich ist, ist das sich keiner meldet wenn man fehlerhafte Übersetzungen meldet. Ich erwarte ja nicht das es direkt ein Feedback gibt, wenn man aber 2 Monate lang nichts macht und die Übersetzung nicht besser wird ist es schon schade da gibt es definitiv noch sehr viel Verbesserungspotential. Sollte das Problem mit den falschen Übersetzungen und der sehr trägen Reaktionszeit besser werden würde ich die Seite als Gut bezeichnen.

Non possiamo aspettarci troppo da un'app per imparare le lingue ma, secondo me, questa App fa abbastanza il suo lavoro. Sto seguendo il corso di arabo e ti aiuta a prendere un po' di confidenza con la lingua elementare ed a memorizzare un po' di parole. Certo la lingua non la impari con questa app ma sei aiutato nei primi passi. Ho avuto una disavventura con l'assistenza per un problema con il pagamento. Ero stato ignorato, probabilmente perché hanno molto lavoro. Dopo il commento qui però, hanno agito immediatamente e questo lo ho apprezzato. Senza farsi troppe aspettative, personalmente consiglio questa app, soprattutto per lingue difficili che possono scoraggiare. Per il corso di arabo ho apprezzato gli obiettivi chiari di ogni lezione, la quantità di materiale anche se tutto a livello elementare, la possibilità di vedere le parole sia in caratteri arabi sia in traslitterazione, l'uso dell' intelligenza artificiale. Ignorare completamente il problema della lettura e scrittura dei caratteri arabi è invece discutibile. Molto limitata la riflessione grammaticale. Ma, nel complesso e nei limiti di un'app, fa il suo lavoro abbastanza bene. Anche il costo non è esorbitante.

Al weken werkt de app op mijn Ipad en Iphone niet goed. Als je op een knop drukt, bv “woorden” die je in een les gehad hebt, dan sluit het programma.Heb ze daar over gemaild maar nog steeds geen antwoord.. Verder zit er geen verschil in de verschillende nivo’s. Maak niet uit of je beginners of gevorderden aanklikt. De dagelijkse lessen bevatten bij mij al een jaar dezelfde woorden die ik ook al leerde op dag1. Zelf doe ik Russisch waar ik al een behoorlijk basis van heb. Ik overweeg over te stappen naar Babbel omdat de reviews beter zijn

READ ALL 1 STAR REVIEWS BEFORE TRYING THIS APPALLING APP!! Do NOT even download the app!! I was looking at a free trial and before i knew it a notification drop onto my phone screen saying i’d paid them £54!!! Next an email from apple saying i’d signed up for a year!!! It’s a total scam!! If you read the 1 star reviews you’ll see that the free trial is advertised as a “free trial” but they WILL CHARGE YOU! Do NOT put yourself through the hassle of trying to get your money back. Please DO NOT be drawn in by Mondly’s cleverly worded replies to complaints. This IS fraud! They do NOT make it clear and the app doesn’t give you a chance to see what you’re getting into. You click what you think is a link to see further details and you’ve signed up for a year! Mondly emailed me in response to my complaint today saying that i had previously had a free trial (I don’t remember that!) and that was why when I clicked “free trial” it just charged me £54!!! MONDLY, read all of the negative reviews. You are scamming people by not making things clear enough and not offering people a chance to review something they’ve clicked on!! Do something about it!! I’ll be going to trading standards if i don’t get a refund from Apple. Let’s see what they think about your “tactics” on your app!!!

Not recommended at all. I tried the app for one day, didn’t like it at all, and two days later they charged my bank account for a one-year plan that I never selected or authorized. I’ve sent two emails asking for an explanation and they haven’t responded. TERRIBLE.

I purchased the monthly plan first. I liked it so I purchased a long term plan. I have been trying for 2 month to get them to cancel the monthly plan. No luck. Only a standard computer response that they received my messages. I would not recommend this company because of poor customer service.