Monday SwimwearReviews of mondayswimwear.com

Great swimsuits but easily the worst customer service ever. Better hope you don’t have to interact with them while buying your suit. I’d heard it was the case for others, but it’s truly as bad as they say.

Horrible company

Absolute crap. They'll change prices on you, charge your card and do nothing to correct it. Then say you can get a refund on an item -50% -shipping -discounts even though they never sent it or gave you a discount. Total racket/scammers. Rudest customer service I've ever dealt with.

Sure these bathing suits are cute but for the price of these bathing suits of course they’re cute. My one star is for their horrible customer service. I’ve ordered a good amount of bathing suits from Monday swimwear however, I will never order one again. I ordered bathing suits on Thursday to have for Sunday paid the $25 overnight shipping. Overnight means overnight, correct? I definitely didn’t expect it to come overnight however it took four nights. I asked for a refund for my $25 and the customer service representative was super rude and basically said absolutely not read the policy on the fact sheet. Instead of having a fact sheet that somebody has to scroll to because you’re misleading customers by selling a service that says overnight you should have it at checkout stating it’ll take four nights. So I would say for the price of this bathing suit there’s plenty of bathing suits on the market that are cheaper or just as expensive for the same thing, I will not support a business that over charges for a small amount of material and then won’t do the right thing.

I have ordered 6 bikinis in less than a year. Obviously huge fan. Love the brand. All is great until you have to deal with their customer service. One of the more recent purchases i made was clearly a manufacturer fault or inwas sent the wrong item. I informed customer service and sent photos. They sent me a bunch of disclosures from their website about some fabrics being different etc etc. This wasn't a fabric fault. I sent them the pic they were advertising the item as and it was absolutely completely 1000% different fit in real life. It wasn't a slight difference like they claimed. It was completely different. I said that had the item fit like it did on their advertising pic that I would happily keep it but it did not. They asked .e to return it but in doing so I now have to be $58 out of pocket. The whole bikini cost me $150. I still have the top which I love but it's pointless now as I only wear my swimmers as sets. I was going to return but what's the point? I'm paying in postage almost what the item cost. Their customer service was not sincere. Never commented on why the picture they advertised the item as was absolutely misleading. Misleading to say the least. Now I'm out $150 as i can't return or wear the item. Buyer beware. Their products are great but if you have to return something even though it is not by choice but because the company messed up that is when you see how poorly run it is. A thing of principle I will never ever shop with them again. What's the point of loving the product when you have horrible customer service?? I did not change my mind. The product is clearly faulty or the wrong thing was sent. Extremely frustrating and disappointing

DO NOT USE - Terrible Customer service Bought items under the BLACK FRIDAY. They are saying I am not entitled to a refund just a store credit. There is no address to return the items too. No-one replies from the customer service team. Do not waste your money buying these products. They are not true to size and do not offer refunds!! STAY AWAY!

Just got my black Friday order of a bathing suit. Even with a discounted price the items are highly expensive, the fitting is poor and not able to return. The pattern is pretty but that is about the only positive thing. Very disappointed.

This is the WORST company I’ve dealt with. First off they’re swimwear is made in China and they sell it for prices of luxury designer brands Secondly, they operate in such bad faith and play games with their customers. Often telling customers “this is our Black Friday sale so shop it early, receive early access by signing up!” then Days later, presumably after you’ve purchased, offer an even better Black Friday sale Thirdly, they have the worst customer service team and they are so rude! Let’s all stop buying from them because let’s face it all we’re doing is funding their trips in exchange for overpriced and poor product.