Monday SwimwearReviews of mondayswimwear.com

Horrible customer service, expensive as hell, product is not all that. Plus their sizes are not completely accurate. i spent so much money on that swimwear and had to pay almost 100 USD for customs because the product was so expensive- all that Just for getting a swimwear that is too small. The service I received from this company was almost offensive- they couldn’t care less. Will never buy anything from there again.

Really poor customer service- I spent a lot of money on a suit and it took over two weeks just to ship- My shipping address was incorrect (after being put in incorrectly by a member of their team) and on top of that they offer no solutions to their issues. Will not ever purchase from this company again being this was a first time buy.

Terrible! Poor quality clothing and literally no customer service whatsoever. To return an item, my wife emailed them 4 times (via their contact us section and via email address) and reached out on Facebook. It's been almost two weeks and she still hasn't had a single reply. They purposely seem to hide their Australia return process and contact details.

This brand should not be trusted. I ordered a bikini 6 weeks ago. First of all it took two weeks to be dispatched. The look of the items was nothing like the advertised images (in terms of fit, colour and quality). I have now sent five emails, instagram dms, as well as emails to tash and dev asking to return my product (which I am entitled to do as per the terms and conditions on their website). Someone has replied to me on their instagram six weeks later saying I needed to email them again. I explained I had done that already and tried again. Then they just stopped replying to me. It has now been seven weeks and I have been completely ignored and spent $200 AUD on a bikini I will never wear.

Horrible quality and way too expensive. I had my set for about a month, probably wore it three times, before the wire on my top started poking through in multiple places which would dig into my skin. When I tried to contact customer service about it they were very unhelpful so I just threw it away. The bottoms were a weird shape too, very unflattering.

I would give Monday Swimwear zero stars if I could. The worst customer service I've dealt with. You can find so much better out there for what you pay for. I recently reached out regarding a tunic I purchased right before the lockdown. I couldn't return it because 1/we had a lockdown and 2/ I got stuck out of town and couldn't fly back home. I reached out a couple of months later and explained my situation. They weren't even willing to give me store credits once I return it. Mind you, the tunic has never been worn and is still with a tag. They pulled out the "we gotta stick to the books and it's past the return policy time frame" bs. They were not even willing to comprise given the current circumstances. Lots of businesses have been understanding and compromising and I had no problem returning stuff I've purchased prior to the lockdown. Oh well, they may have gained $150 but they lost a loyal customer for life. ORDER #55318

I've also had a very bad experience with Monday Swimwear Customer Service. When you have an issue, your only recourse is to contact them by email. In my case, I had to send 4 email before I received a response and they proceeded to lecture me that the issue that I raised was covered in their FAQs - even though there was much more to it. I can't speak to the quality of their swimsuits because I never received my order but I was very dissatisfied and frustrated trying to resolve my issue with their team.

Poor quality material. Thin and overly stretchy meaning cannot fit without using the full length of the strap - shoulder straps touch at the back. Received faulty item - back and forth emails took forever and kept repeating myself to get the same vague responses. Received a replacement after returning my item...2 weeks later received another faulty top (exposed elastic, poor finishing a and one underwire longer then the other leaving an empty space at one end of the bikini top.