Monarch Transport Group IncReviews of monarchtg.com

No problems at all, super professional and easy to work with.

The driver was great and communicated well. The company and customer service did not help at all.

Very smooth transaction. Good communication throughout the process once a transporter was located. Driver communicated well and actually delivered my truck two days ahead of schedule and exactly on time as said . Truck arrived in excellent condition. Five stars.

They were nice and helpful. The price was good and the service was quick . Communication was lacking when there was a problem however it was taking care of the next day. Over all I would use them again.

Professional and well within the time frame…

This is the worst shipping broker I have ever dealt with. I HIGHLY DISCOURAGE anyone from using their service. Multiple missed pickups. Runaround from operators. Multiple unanswered phone calls and emails. Truck arrived 7 days late and cost more than $300 more than agreed upon.

I was told on Saturday they had a driver secured which was a lie but I singed on told me no later than Thursday finally slowed up Saturday driver refused to load because it was a f 250 not f150 which are identical size finally got it hauled at a price 300 $ higher than they quoted everytime u call they raise price and lie will tell every one who I can how sorry they are

The advertised cost of shipping for 1,160 miles was $.54 a mile. That was Washington state to California. The price they quoted to me was $930 and I said that was too much. It was lowered to $850. After that it was said to me that the route to Kansas wasn't a major route, so they charged me $1,060 which equals $.91 per mile. They increased the freight after I was already committed to the pickup & delivery and could not back out of it. The route was 80% interstate driving, so I know that it was a good route. It only took 2 to 3 days and the driver had a full route, which included 2 cars and several motorcycles. He stopped in Colorado, Kansas, Alabama and North Carolina. The motorcycle was delivered properly but they raised the rate two times throughout the process. This is way out of line to what they are advertising on the internet. The secondary man and the driver were very hard to communicate with because of their accent. I am not happy with what was charged to me, and I will not recommend their services to anyone else. This shows that they have very erratic freight rates and they don't follow their advertising promotions.