Monarch Transport Group IncReviews of monarchtg.com

Good Experience over all. The driver broke down en rout and it took 4 days too get going again but finally made it with no other problems, Driver was very helpful!

We shipped our son’s car from CA to WI. The quoted price was great but we had to pay $211 more but it was fair because the cost of gas. The communication was good though minimal. The pick up was only one day late but they delivered the car in 3 days! That was great because that was 1 day earlier than expected. The driver was good, thorough, and the car was undamaged. I’d use Monarch again.

This company is a complete scam, please don't give them your credit card. They gave me a price of $625 to haul a golf cart from South Carolina to Va ....I signed the contract. A few weeks later they called me twice with a driver that will deliver the golf cart for $1150, I said no I have a contract for $625...Then a few days later they had a driver that would do it for $850...Again i said why would I agree to that when I have a contract for $625.. The rep said they cant honor the price and cancelled the contract. The next thing was they charged my debit card $154 for a cancellation fee when they in fact cancelled. I called Customer service multiple times and held for 20 mins then was hung up on several times...I've emailed , text, done everything accept hire an attorney with not one response from the company....

Great communication through the entire process. Scheduling was easy and fast. Delivery was even faster. If I ever have to ship another bike, I will be using Monarch

They were very patient with me when it came to my budget. We eventually found a driver that was in my budget and the driver was very understanding and very nice to talk to!

UPDATED 9-4: Monarch just called and TRIED TO BRIBE ME to change my review. Offered me a restaurant gift card if I edit my review and send a screenshot of it first. I declined. Original review:Monarch sent me a shipping quote which I accepted. A few days later, they called saying they could not find anyone to accept the route but found someone who would pick it up the next day if I agreed to pay more than 50% greater than the total quoted price. Since it had already been a few days and I would begin being charged storage fees, I accepted. No one picked up the car the next day. I reached out to Monarch who said they had someone else who would pick up the car that same day. No one picked up the car that day. The next day the car was finally picked up. This cost me $100 in storage fees. In total, I ended up paying and losing $413 more than my original quote.

Very quick service. Didn't forget about the quote even 5 weeks later had my trailer to me within a few days.

I was told the cost of transporting my car from Nebraska to Florida would be $849.00. I called Monarch after a few days and was then told the cost would be only $829.00. I received a call from one of the transport drivers and said he could pick up the car the next day but would be $1459.00. I said no and called the company again and they said I don't have to accept that offer! A few days later I called again to find out when my car was being picked up? At that point I cancelled because they had no time frame for pick up. They charged my credit card $159.46 cancellation fee which should not have been done. A transport was never scheduled. I contacted another company and the car is being picked up within one day for $1125.00. I called my credit card company and doing a charge back! BUYER BEWARE!!!!!