Kelly P.
Not impressed with this program
This is my 2nd time using Mom meals. Bad experience both times. They need to come up with a better plan for the patient. First time being discharged I knew nothing about this but I was contacted by then per my insurance Company 2 weeks after being discharged from hospital. Took another 2 weeks to get my meals. Now this time out of Hospital 2 days contacted waiting on meals so I call them. Will be here tomorrow so took 3 days to deliver. That’s 5 days since discharged. I tried doing it before I was discharged myself but was told that’s not how it works yet your insurance Company’s knows your insurance the hospital, so why can’t you call and let them no your being discharged so you have meals to come home too! Now I’m being told I’m getting 12 dinner and 2 breakfast.Why!! Shouldn’t it be 7 breakfast and 7 dinner!!! Am I supposed to eat dinner for my breakfast!!! I ordered all breakfast for my next pack that follows. Not impressed at all with this program!



