Molina HealthcareReviews of molinahealthcare.com

Molina has taken care of me from the moment I signed on with them. Whenever I have problems with a provider in billing, Molina keeps me on the phone and talks to the billing department to make sure they understand what needs to be done. They also have a rewards program as an incentive to make sure the member takes care of their medical needs. They are top notch and their agents are very personable and professional. If you ever get the chance, sign up with Molina Insurance, you will be glad you did.

I keep asking myself daily if this is a fake company? I signed up for Molina June 13th and paid my premium June 13th...they wanted proof of a life changing event, okay I provided it about July 1st...but its July 12th still I am not able to register online, no member cards yet, and today they said it will take 1-2 weeks to figure out why I can't register...I have called 10 times and its very frustrating...avoid this company like the black plague...it is becoming a nightmare for me...my wife needed medical treatment 2 weeks ago I was waiting until July 1st but they finally said there is a member ID today...the same member ID they gave me a week ago but a week ago they said my member ID belonged to someone else. This has to be one of the most messed up healthcare companies ever in the history of the universe. Avoid Molina like the black plague. When you call in it's like entering into a black hole and they can't find you in their system, ask you 5 verification questions and they transfer you around to other groups, sometimes wrong groups...they can't keep track if your medicaid, medicare or marketplace at all no clue. Once again I ask myself is this a fake company they will send you spinning around in circles.

My husband has Molina through Healthcare.gov. He had it for one year. Then in Feb 2021 he had an increase in pay. All hell broke loose and it took me an entire month and 4 hangups, 5 different quotes and many hours on hold. And THEN and ONLY THEN did they tell me my payment was late....for something they had never billed me for....and never could have because the income didn't change until February and they included January. and THEN as icing on the cake they tried to blame me for when I went to Healthcare.gov to change the info (which is what you're supposed to do by law to get your credit) I didn't get any information on what the premium was going to be FROM THEM (speaking about Healthcare.gov). I ask you...how on God's green earth know what YOUR premium is supposed to be in A MONTH from now? Also I'm supposed to magically know I'm "behind" even though they literally NEVER billed me for that amount.