Molina HealthcareReviews of molinahealthcare.com

Do not get Molina Ins ! I have been fighting a claim with them since June. I went to a Chiropractor in their network four times and was told the adjustments would be $10 copay. After I went I got a explanation of benefits. It went to my deductible, big difference in price ! When calling the customer service numerous times and being sent from one person to another for sometimes over an hour I was told it was coded wrong. The Chiropractor coded it as physical therapy and they would contact them about it. They never did and I just do not have anyone else I can contact to help me. Molina will not make the people in their network charge the correct amount, leaving the patient paying much more than expected. I am so frustrated with this company !

THE WORST EVER!!!! THEY DON'T CARE ABOUT PEOPLE ONLY PROFITS!!! MINDY A CASE MNGR IS EVEN WORSE BECAUSE I CAN STILL BATHE MYSELF HOME HEALTH CARE WAS TAKEN TO 1 DAY WHICH CAUSES ME NOW TO PAY 40$ A MONTH FOR THE HELP I NEED AT HOME I HAVE 2 OUTSTANDING BILLS FOR BLOOD WORK AND XRAYS CAUSE ROSIE CLAIRE IL WONT ACCEPT THERE INSURANCE TO ME THAT SCREAMS BEWARE THEY DONT COVER ALOT OF THINGS PEOPLE NEED EITHER PLEASE I BEG STAY AWAY FROM THIS INSURANCE COMPANY Also when Mindy came to my home on 11/4/24 I told her she wasn't welcome here anymore and she sorta snorted & laughed like this was funny!!!!!!

Pros: I've almost never had to fight them on something. I have had to get hospitals to update billing codes for coverage, but then it was covered. Cons: They do not cover out-of-network expenses at all, and nobody wants to work with them. I've had doctors straight up hang up on me when they hear the word Molina. I had a doctor recently tell me that starting in 2025 even the largest hospitals in the Seattle area are no longer accepting new Molina patients. I've had places that are supposedly in-network explain to me that Molina's provider portal is so bad, and their support so useless, that after 8 months of trying to use it they gave up and can no longer take Molina. I was told instead of using *any* of the dozen physical therapy places around me, I need to travel 4 towns over if I want coverage. For a couple in our 30s, I'm currently spending about $12k/yr in premiums, $4k/yr in copays and coinsurance, and an additional $20k/yr for all the stuff Molina doesn't even attempt to cover. Support is a joke. They either don't know and just make stuff up, or lie to you, and of the 4 times I've called them they've been helpful 0 times. Their web portal is hot garbage. You **cannot** get your EOBs online--they'll send you one copy in the mail and you need to hang onto that like it's a treasure, even though it's just a series of nonsense codes that aren't explained. They have so many issues that I had to complain to the office of the insurance commissioner and detailed almost a dozen complaints at once.

Trying to bill me for a service I have never even enquired about. If this isn't a scam it's just bad management and bad service.

The healthy benefits is horrible I did my rewards and they never gave me my benefits or gift cards as promised I wouldn't recommend definitely switching providers

They are not very trustworthy

If I could give them negative stars I would. The worst health care provider I have ever had. I am so glad I can change my health care provider next month so in two months I will not to have to deal with them. They promise you so many things that they will not deliver. I am so frustrated with their customer service. Do not enroll

these people will call you 25 times a day and will curse you and keep calling a making fun of you and will not take off call list, most are from other countries, DO NOT CALL THEM as they are a scam