Molekule, Inc.With 25 years of R&D, rigorous scientific testing and peer-reviewed publications, and FDA clearance for medical use, combined with HEPA filtration, our patented PECO technology is one-of-a-kind in its capability to not only capture, but break down pollutants like bacteria, viruses, mold, allergens & more.
Molekule, Inc. (molekule.com) has 76 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Claim this listingShowing 30 reviews with 1 star · Clear filters
w1nter
Poorly reviewed air purifiers. Additionally, they no longer allow you to use the air purifier you bought with your hard earned money unless you use their own purifier filter. Avoid this company and do not give them any money.
cydroid
Avoid Molekule products at all cost. There are plenty of good alternatives.
Catyclism
they're selling all your data, and the products you buy from them you don't even own lmfao
Ankur A.
I wished there was an option to rate zero stars. The super expensive purifier barely worked and the. Started making weird noises. Then their marketing team sent me a scary email saying that they will revoke access to the app unless I bought filters from there. While they already have a 1.7 stars, this should be driven as close to 1, which is the lowest rating here. They clearly don’t care
Carlos N.
Forced Auto-Ship then took months to return with the most run around ever a company has given me. NEVER will purchase anything from them and hope you spend your money on "premium" air filtration elsewhere.
Susie S.
Unfortunately, I tried to work with this company for over a year with no success. I bought a very expensive air purifier and they stopped supporting the software on the air purifier. They will not provide support or replace it. Their customer service is awful. There is nothing else wrong with the product. They just refuse to ensure the software stays updated. Scam company.
Anne
Can't get customer service to respond. There is no way to actually talk to a real person to troubleshoot a filter that won't even turn on. Very disappointed with the lack of customer service. I have 6 of their filters and will not be purchasing any more. I've been a customer for over 5 years and in the beginning, they had a phone line where you could call and talk through issues with customer service. No longer. And they don't respond to emails either.
Cyn
TERRIBLE customer service. My air mini was purchased 3 years ago and just died out of no where. When I reached out to customer service about possibly replacing or repairing it they told me I no longer had warranty so I would just have to buy a new one. “I’m sorry there’s nothing I can do for you” joel, a “supervisor” said to me. These devices run minimum $400, how do they not have some type of repair option? Or even a team that can assist and analyze a problem within the device? No he simply said it’s not something that they offer and I would “simply” just have to buy another one. Absolutely terrible service & company. Never buying from them again.
