Deborah W.
The absolute BEST customer service
The absolute BEST customer service! Our dog recently thought going after a skunk while standing right in front of our HVAC unit was a good idea (it wasn't), leaving us with the most horrific smell throughout our house. We have an odd-shaped air filter, and after reading that charcoal air filters might help, I emailed Filter King. Ray was wonderful! He responded quickly to my emails, understood and empathized with our predicament and went out of his way to get our order shipped as quickly as possible. I'm sure there are shipping procedures in place, but he went above and beyond making extra effort to help us out when we really needed it. It's not often you come across this kind of customer service anymore, and I wanted to make sure Ray and Filter King get some well-deserved recognition. Thank you so much, Ray! Your kindness and extra effort are very appreciated. Filter King is lucky to have you!



