Amber W.
Good Quality, too firm
The mattress seems to be good quality, but is extremely firm. We will be using a 4 inch memory foam topper that is very soft to make up for it.
Response from MolbllyApr 17, 2023
Thank you so much for taking the time to give us your feedback. We are sorry that our mattress did not meet your expectations. Please allow me to explain briefly about the mattress you have purchased. We did a lot of research on this mattress before producing this product. According to most customer feedback, our mattress is medium soft. However, we also understand that everyone has different preferences and feelings about mattresses, so we are constantly improving our products based on customer feedback. We have always insisted on providing good products and giving customers a good product experience is our aim. This is more important to us than anything else. We will collect your situation, and then feedback to our production department. In the future, we will make better mattresses for the majority of customers to obtain a more comfortable sleeping experience. So your comments are very important to us and we value your reply. In addition, regarding your questions about the mattress, we will also contact you further by email.